Professionals and Practitioners

Adult Services departmental procedures

Date published/updated list of procedures

Adult Services staff will follow Corporate Health and Safety policies. In the event of staff requiring service specific guidance, please refer to the departmental Health & Safety pages.



  • 19/15 AMHP (Adult Mental Health Professional) training and Continual Professional Development Policy

  • 12/15 Research governance - external approval process

  • 13/15 Court Policy Microsoft Word 616kB
    This document outlines the Adult Services policy in respect of court appearances and report and statement writing for staff required to attend court and/or provide statements or other documentation

  • 02/15 Protection of Property Microsoft Word 77kB
    This document is written to inform practitioners of their responsibilities under the law in relation to the protection of person’s property.

  • 10/15 Serious Incident Policy Microsoft Word 87kB
    This document provides a guide to staff on the reporting, management and reviewing of serious incidents

  • 08/15 Engagement Involvement and Co-Production Policy  Download Adobe Reader to view this PDF 356kB
    This document provides detail of Adult Services department's policy relating to the engagement and involvement of service users, carers and community in the work of the department.

  • 03/15 Large Scale Enquiry Policy Microsoft Word 1MB
    The purpose of the LSE policy is to outline when it is appropriate to consider the Large Scale Enquiry process as an appropriate safeguarding response to concerns in provider settings. The policy also provides guidance about how this process should be managed by Adult Services.

  • 04/15 Quality Outcomes and Contract Monitoring Framework Microsoft Word 8MB
    This procedure describes how Adult Services monitors the quality and supports provider services to deliver outcome focused person centred care.

  • 05/12 Social Worker Registration Microsoft Word 43kB - updated June 2015
    This policy applies to all staff for whom registration with the Health and Care Professions Council (HCPC) as a Social Worker is a role requirement. Staff who are registered Social Workers and wish to retain registration, but for whom it is not a job requirement, may refer to it for guidance on process.

  • 07/15 Duty of Candour Microsoft Word 65kB
    This document outlines the policy in respect of Duty of Candour to ensure that staff follow guidance on communicating with service users and/or their representatives following harm.

  • 05/15 - Section 42 Safeguarding Duties Microsoft Word 3MB - Section 42 safeguarding duties

  • 14/11 Food Safety Management System  Download Adobe Reader to view this PDF 392kB - updated February 2015
    14/11 procedure title page Microsoft Word 108kb
    Food safety legislation requires all food business to have in place a food safety management system based on the principles of HACCP (Hazard Analysis Critical Control Points). This procedure is for use in residential, nursing or day care centres.

  • 16/14 Fire Safety Management (Part 1 – Residential/Nursing Units) Microsoft Word 125kB updated January 2015
    This procedure describes the Department’s requirements in relation to fire safety management in residential Units where there is sleeping accommodation for vulnerable adults and explains the responsibilities managers have for ensuring the organisation of adequate fire safety management including risk assessment, fire precautions, evacuation and emergency planning.

  • 03/13 Infection Control in Provider Services and Community Settings Microsoft Word 621kB - updated January 2015
    This procedure sets out the Department’s requirements in relation to infection control and gives guidance to staff about how they can put the infection control measures in place in the workplace and guidance on specific precautions to take if an outbreak of infection occurs.