Adult Services departmental procedures

Chronological list of procedures

This list of procedures is arranged in chronological order by procedure number

• 03/12 Transport Framework

• 02/12 Charges for accommodation at hostels for people with physical or learning disabilities

• 01/12 Contributions - Paying for non-residential care

• 27/11 AMHP (Adult Mental Health Professional) training and & Continual Professional Development Policy

• 26/11 Lone working

• 24/11 Section 117 Policy

• 23/11 Adult Mental Health Professional (AMHP) Cross Border Protocol

• 22/11 Quality outcomes and contract monitoring (QOCM) framework

• 19/11 Fire safety management (Part 1 Residential/nursing units Part 2 Day centres)

• Incident management procedures including

  • 18/11 Guidelines for staff writing witness statements or giving evidence in court following a critical incident

  • 17/11 Incident Reporting and Investigation

  • 16/11 Critical Incident Reporting and Investigation

• 15/11 Serious Case Reviews (SCR) on adult safeguarding cases

• 14/11 Food safety management system

• 12/11 Assessment and provision of care for vulnerable adults and adults with multiple needs

• 11/11 Transition of young disabled people

• 07/11 Charges for accommodation at hostels for people with physical or learning disabilities

• 33/10 Guardianship policy and procedure - S7 Mental Health Act 1983

• 28/10 Safeguarding Adults

• 27/10 Fees and expenses for service users and carers

• 25/10 Using and providing management information

• 24/10·Policy to promote independence and choice: supporting people positively to manage risk

• 22/10 Freedom of information procedure

• 21/10 Case files - reflective case review

• 19/10 Occupational Therapy practice

• 16/10 Driving at work

• 15/10 Direct Payments policy and procedure - Self Directed Support

• 12/10 Team Briefing

• 06/10 Notification of death

• 05/10 Multi-agency transportation assessed under the mental health act 1983

• 04/10 Cleaning Manual

• 46/09 Identity, authorisation and access cards for staff and voluntary associates

• 44/09 Research governance - external approval process

• 43/09 Research governance - internal approval process

• 42/09 Health & safety auditing & inspection

• 40/09 Shared Lives Policies and Procedures

• 39/09 Premises management - waste disposal

• 38/09 Ex-gratia payments to staff

• 37/09 Provision of ramps in Hampshire

• 36/09 Social care complaints

• 35/09 The management of health and safety

• 30/09 Guidelines for staff writing witness statements or giving evidence in court

• 26/09 Service planning procedure and toolkit

• 25/09 Policy guidance for staff who support adults whose behaviour challenges services

• 20/09 Display screen equipment

• 19/09 External access Adult Services systems/databases

• 17/09 Writing, developing and reviewing departmental procedures and guidelines

• 15/09 Care homes closure - contingency guidelines

• 10/09 Deprivation of Liberty Safeguards (DOLS)

• 06/09 Medication management policy

• 03/09 Quality outcomes and contract monitoring framework

• 26/08 Water systems management

• 23/08 Consultation

• 18/08 Travelling allowances for voluntary drivers

• 09/08 Prevention of falls from height

• 05/08 Social Worker Registration

• 02/08 Managing violence and aggression at work

• 36/07 Provision of environmental equipment to deaf, deafened and hard of hearing, visually impaired and deafblind people

• 34/07 Electrical safety

• 33/07 Health & safety aspects of student placements (for students undertaking professional training programmes)

• 30/07 Transport

• 29/07 Supervision policy, procedure and managers toolkit

• 28/07 Safe and effective use of bedrails

• 25/07 Asbestos precautions

• 24/07 Language and communication standards for work with D/deaf and Deafblind people)

• 23/07 Contractors working in occupied premises

• 15/07 Care management practice manual

• 14/07 Mental Health Act practice handbook

• 12/07 Managers' internet and IT equipment use policy for service users
  This procedure sets out the roles and responsibilities of the manager in ensuring adequate supervision and protection of service users in the use of internet and IT equipment within social care establishments.

• 08/07 Laundry manual (non-standard)

• 07/07 Preparation and management for publishing electronic information to Hantsweb/Hantsnet
  This procedure provides guidance for online publishing to both Hantsweb and Hantsnet and is intended to clarify the stages involved when requesting, planning, writing or maintaining web pages.

• 06/07 Records management and Data Protection Act 1998 policy and procedure
  This document provides guidance in the management of all Adult Services and Children's Services records, both electronic and manual, so that the departments comply with the Data Protection Act 1998.

• 04/07 Premises management - repair and maintenance

• 03/07 Sex, sexuality and personal relationships - adults
  This procedure confirms the Department's requirements and expectations in working with and supporting people in the area of sex, sexuality and personal relationships.

• 02/07 Irregularities and break-ins
  The objective of this procedure is to set out the procedure to be followed when irregularities and break-ins occur.

• 31/06 Community-based activities facilitated by in-house services
  This document describes the department's requirements in relation to those activities that take place outside of residential units and day centres and involve service users being assisted by staff to maximise their independence skills and exercise choice.

• 29/06 Hazard Reporting
  This procedure describes the process by which premises-related health and safety hazards are reported and dealt with.

• 24/06 Stress management
  This document describes the department's requirements and expectations in relation to stress management.

• 23/06 Control of substances hazardous to health (COSHH)
  This document sets out the Department's requirements in relation to the Control of Substances Hazardous to Health Regulations 2002. It lists the management standards expected for controlling COSHH in the workplace .

• 22/06 Moving and handling of people and objects
  This document sets out the Department's requirements in relation to both the moving and handling of people and objects whether that be in an office location or residential, nursing, respite, domiciliary, day care or any other setting.

• 21/06 Risk assessment
  This document sets out the Department's requirements in relation to health and safety risk assessment.

• 13/06 Emergency evacuation of buildings (other than for fire)
  The procedure describes the responsibilities of managers to ensure that they have made suitable arrangements for the evacuation of premises in an emergency and their employees are aware of the local and departmental procedures.

• 10/06 Residential & nursing care practice manual

• 03/06 Furnishing and fabrics, purchasing standards
  The objective of this procedure it to define the Departmental policy on quality standards, including fire precautions for the provision of new furnishings and fabrics, including those brought into units by residents.

• 29/05 Disaster recovery
  This document is the Departments’ Policy on continuity of service in the event of the loss of an office base or local loss of access to critical systems, applications or data.

• 26/05 Premises management - alcohol and entertainment licences
  This procedure advises Unit Managers of the requirements which must be met when proposing to sell alcohol or provide public entertainment on Adult Services premises.

• 21/05 Use of Adult Services premises by other organisations
  The objective of this procedure is to set out the basis on which the department’s premises may be used by other organisations and to ensure that all health and safety and other statutory and financial regulations are observed. This procedure applies to all Adult Services residential and day care units. Additional conditions may apply in leased premises.

• 20/05 Disability registration procedure
  This procedures is intended to update and streamline our policy and procedure for disability registration. This document covers disability registration for people of all ages in Hampshire, who may or may not be service users. It is distinct from, and operates alongside, the children’s Joint information Link (JIL).

• 08/05 Furniture and equipment - acquisition, repair and maintenance
  The objective of this procedure is to set out the County Council’s and Social Services Departments requirements for the purchase, repair and maintenance of furniture and equipment. This procedure applies to all operational units and office bases. This procedure does not apply to voice / data or other information technology equipment. See Procedure 28/03.

• 03/05 Unplanned referral protocols for short stay services (adult learning disability)
  To ensure that all staff involved in making or receiving unplanned admissions to in-house short stay services (Adult Learning Disabilities) are clear of the process both prior to and during the admission.

• 23/04 Lifting operations and lifting equipment
  To describe the Department’s requirements in relation to the safe use, maintenance and purchasing of any lifting equipment and other aids that are employed in moving and handling operations involving Social Services employees and service users.

• 03/04 Contract management - social care contracts
  The Procedure provides guidance for managers and contract support staff involved in the management of contracts for Social Care Services. It sets out the procedures and processes associated with good contract management and the respective roles of managers and contracts support staff.

• 41/03 Hot surfaces)
  The procedure describes the responsibilities of line managers to ensure that hot surfaces in their area of responsibility do not present a risk of burning anyone who might come into contact with them.

• 40/03 First aid and emergency aid
  The procedure describes both the responsibilities of managers to ensure that their employees are suitably covered by first aid provisions in their workplace and, where necessary, that employees are properly trained to provide service users with an appropriate level of response.

• 30/03 Policy for the purchasing and provision of services for people as they age

  (Withdrawn - Practice has changed since the publication of this procedure as clients now stay with existing teams upon reaching 65.  This procedure is now out of date but has not yet been replaced)

• 03/03 Regulation of investigatory powers Act 2000
  This procedure sets out the responsibilities placed upon all departments of the County Council with regard to investigations which are subject to the Regulation of Investigatory Powers Act 2000 (RIPA). This procedure should be followed with effect from 1 February 2003 and gives guidance on how to obtain authorisation for investigations where ‘covert surveillance’, the use of a ‘covert human intelligence source’ or telephone interception is required.

• 15/02 Major incidents
  This document is the Department's Policy on preparedness for and response to a Major Incident or Civil Emergency

• 29/01 Work equipment
  The procedure describes the responsibilities of managers in relation to the selection, purchase and maintenance of work equipment and towards their staff who may use it during their employment

• 22/01 Personal protective equipment
  The procedure describes the responsibilities of managers in relation to staff who need to use personal protective equipment.

• 35/00 Deafblind people - services
  Tri-partite policy with Portsmouth and Southampton Social Services Department to give guidance on service standards for people who are Deaf Blind or have a dual sensory loss.

• 34/00 Work experience students
  The procedure describes the responsibilities of managers who take charge of students before, during and after work experience placements.

• 35/98 Premises - closure
  The objective of this procedure is to define the respective roles and responsibilities of staff in the Social Services and other Departments relating to the closure of establishments. This procedure does not cover issues relating to residents or staff, nor does it cover offices which are the responsibility of Property Services.

• 31/98 - Ethnic Recording. WITHDRAWN (May 2010). A best practice guide to recording will be implemented in 2010 and will include appropriate information about ethnic recording, replacing this procedure.

• 29/98 Contracts - standing orders - committee requirements. WITHDRAWN - This procedure has been withdrawn pending updated corporate guidance on standing orders. In the meantime please refer to the Hampshire County Council Constitution webpages for advice on contract regulation.

• 05/98 Ordinary residence - financial responsibility (WITHDRAWN - this guidance has been replaced by new guidance issued by the DoH. A new AS procedure is in draft format and will be published in due course). The procedure contains guidance on the identification of "ordinary residence" of people who require personal Social Services under the National Assistance Act 1948 and covers purchasing responsibility for people who move between Areas within Hampshire.

• 15/88 Hepatitis B
  An online version of this procedure is not available.