Professionals and Practitioners

Adult Services Procedure 24/10

Policy to promote independence and choice: supporting people positively to manage risk

The objective of this policy is to set out the Department’s approach to risk management in the delivery of social care services, in a way which promotes choice and control whilst ensuring that vulnerable people are provided with the support they need to help them to stay safe. The policy is important in supporting the move towards personalised services, including the roll out of Self Directed Support.

The procedure consists of the policy document and guidance for staff in risk assessment and risk management, together with assessment tools to support recording.  

This policy rescinds the procedure 22/95 Risk Taking – Older People, and “Risk Assessment & Professional Practice” - interim guidance issued to staff in 2007.

Sections of the Policy to promote independence and choice: supporting people positively to manage risk



Last updated

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Introduction Microsoft Word 43kb

Included here is a foreword by Hampshire’s Personalisation Expert Panel, who have been working with Adult Services on the implementation of Self Directed Support.

Also included here is an Executive Summary of the policy, the policy Scope, and Legislation and Guidance information.

July 2010


Policy Microsoft Word 33kb

This is Adult Services policy statement which describes a balanced approach to risk management in social care which promotes independence and choice whilst protecting those people who are vulnerable.

July 2010

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Principles of positive risk taking Microsoft Word 56kb

The principles of positive risk taking in social care are described in this section.

July 2010

9 - 12

Decision making Microsoft Word 47kb

When making a decision it is essential that it is based on all the relevant information available and that the rationale for the decision is clear. This section contains information about defensible decision making, Adult Services duty of care, and how good decision making supports good Care Governance. The difference between best interests decision making under the Mental Capacity Act, and supported decision making for someone with capacity is described.

July 2010

13 - 18

Risk Assessment and Risk Management Microsoft Word 109kb

This section contains practice guidance for risk assessment and risk management in social care and includes links to recording tools. Links to all areas of practice where assessment of risk is essential are include

July 2010

19 - 21

Supervision and Training Microsoft Word 51kb

Supervision and reflective case reviews are essential in supporting front line staff to manage risk effectively. Positive risk management is also an essential element in training and development of the workforce

July 2010


Complaints Microsoft Word 47kb

Customer satisfaction and pro-active management of a service user’s concerns about their assessment are supported by Adult Services Complaints Procedure.

July 2010


Risk Framework and Care Governance Microsoft Word 59kb

This section describes how good practice in decision making and risk management, embedded in assessment and care planning processes, supports organisational learning and the development of safe and high quality services

July 2010


Recording Tools Microsoft Word 57kb

These are the recording tools which have been agreed for use in risk assessment and risk management in front line practice