Professionals and Practitioners

Adult Services Procedure 25/10

Using and providing management information

This procedure describes the protocols relating to:

  • Roles and responsibilities of the different sections of the Department in relation to acquiring and using MI
  • Accountabilities around information management
  • Processes for registering, evaluating and approving requests
  • Uses of analytic tools
  • Presentation of management information
  • Security issues
  • Governance issues

This procedure also aims to promote and support strong partnership working between those providing information and those receiving it.

For small requests, this procedure should not place an onerous duty on those requesting information. Nevertheless, it does aim to clarify the thinking

that people should go through. It is not intended to cover issues relating to the use of personal information.