Adult Services

Publications - general

If you would like a copy of any of these publications in another format, for example, large print, audio, braille, easy to read (uses words and pictures to make it easy to understand), or in another language, please contact Adult Services

Advocacy

  • Advocacy leaflet

    Hampshire Care Act Advocacy

    2015

    Available online only

    Information to help support people who have substantial difficulty in being fully involved in Local Authority processes, where there is no-one else available to support and represent their wishes


    Download a copy of Hampshire Care Act Advocacy

     

Complaints  

  • complaints leaflet cover

    Tell us what you think

    November 2012 [reviewed Feb 2015]

    Information about how to make a complaint, comment, concern, or compliment about adult social care in Hampshire.


    Download a copy of Tell us what you think (standard print)  Download Adobe Reader to view this PDF 362kB

     

  • complaints leaflet cover

    Tell us what you think

    November 2012 [reviewed Feb 2015]

    Available online only

    Information about how to make a complaint, comment, concern, or compliment about adult social care in Hampshire.


    Download a copy of Tell us what you think (large print)  Download Adobe Reader to view this PDF 264kB

     

  • easier to read complaints leaflet

    July 2008 [reviewed Feb 2015]

    Available online only

    An ‘easier to read’ version which uses pictures and words to make it easier to understand is also available.


    Download a copy of Tell us what you think - easy read version  Download Adobe Reader to view this PDF 338kB

     

Data protection

  • Your records

    Your Information (replaces Your Records)

    April 2014 [reviewed Feb 2015]

    How we use your information, how it is stored, your permission to share information and how you can access your records

    Download a standard copy of Your Information  Download Adobe Reader to view this PDF 173kB

    Download a copy of the Large print version of Your information  Download Adobe Reader to view this PDF 399kB. Available online only

    Download a copy of the Easy read version of Your Information  Download Adobe Reader to view this PDF 1MB. Available online only

     

  • Your records

    Subject Access Request form

    2014

    Available online only

    Apply to see your Adult Services records or former Social services records

    Download a copy of the Subject Access Request form  Download Adobe Reader to view this PDF 1MB



    This form can be completed online and then saved, allowing you to either

    • keep a copy on your computer for your own records
    • print and then post with additional documentation and the appropriate fee to the team
    • email your application and additional documentation to the team

    If emailed, remember that a £10 fee is applicable which will need to be sent separately, by cheque, to the Information and Complaints Team.

     

  • Subject Access Request form for children's records

    Children's Services Department

    2014

    Apply to see your Children's Services records

    Download a copy of the Children's Services Subject Access Request form

     

Direct Payments

  • Direct Payments

    Direct Payments: What you need to know

    April 2015

    Available online only

    Direct Payments is money paid directly to people getting social care services by Hampshire County Council so they can arrange services or buy equipment for themselves.


    Download a copy of Direct Payments. What you need to know

     

Leaving hospital

  • Leaving hospital front cover image

    Leaving hospital and returning home

    February 2014 [reviewed Feb 2015]

    The leaflet "Leaving hospital and returning home" gives information on what will happen before you are discharged from hospital and provides useful information and contact details, should you find you need some assistance when you return home.


    Download a copy of Leaving hospital and returning home  Download Adobe Reader to view this PDF 316kB

     

  • Reablement service

    Your guide to the Reablement Service

    May 2012 [reviewed Feb 2015]

    Available online only

    This leaflet is designed to give you some useful information about your stay in a reablement bed. Reablement is about giving you time to recover and regain your confidence after being in a hospital environment.



    Download a copy of Your guide to the Reablement Service  Download Adobe Reader to view this PDF 109kB

     

Mental Capacity

Preventing abuse

Self-directed Support

Self funders

  • Self funders

    Guide to funding your own care

    April 2015

    A guide for people who are paying the full cost of their own care and support

    Download a copy of the Guide to funding your own care  Download Adobe Reader to view this PDF 294kB

     

Shared lives

  • shared lives leaflet

    Shared Lives leaflet for people interested in becoming a Shared Lives Carer

    Available online only

    Download a copy of the leaflet for people interested in becoming a Shared Lives Carer  Download Adobe Reader to view this PDF 1MB

     

  • shared lives users

    Shared Lives leaflet for people interested in using the Shared Lives Scheme

    Available online only

    Download a copy of the leaflet for people interested in using the Shared Lives Scheme  Download Adobe Reader to view this PDF 1MB

     

  • shared-lives-respite75

    Shared Lives leaflet for people requiring respite

    Available online only

    Download a copy of the leaflet for people requiring respite  Download Adobe Reader to view this PDF 295kB

     

  • shared lives leaflet

    Shared Lives easier to read leaflet for people who are interested in using the Shared Lives Scheme

    Available online only

    Download a copy of the easier to read Shared Lives leaflet  Download Adobe Reader to view this PDF 735kB

     


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