Publications - general

• Complaints
• Data protection
• Eligibility
• Financial support, information and assessment
• Leaving hospital
• Making decisions
• Preventing abuse
• Self-directed Support
• Shared lives

If you would like a copy of any of these publications in another format, for example, large print, audio, braille, easy to read (uses words and pictures to make it easy to understand), or in another language, please contact Adult Services on 0845 603 5630  (see call charges)

Complaints

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  Tell us what you think

  November 2012

  Information about how to make a complaint, comment, concern, or compliment about adult social care in Hampshire.

  
  

  Download a copy of Tell us what you think (standard print)  310 kB

   

• 

  Tell us what you think

  November 2012

  Information about how to make a complaint, comment, concern, or compliment about adult social care in Hampshire.

  
  

  Download a copy of Tell us what you think (large print)  310 kB

   

• 

  July 2008 [reviewed 2011]

  An ‘easier to read’ version which uses pictures and words to make it easier to understand is also available.

  
  

  Download a copy of Tell us what you think - easier to read version  759kb

   

Data protection

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  Your Records

  Standard version

  February 2011 [reviewed 2013]

  Information about what records we keep about clients, why and how we keep what we do and how records can be accessed.

  Download a copy of Your Records  743kb

   

• 

  Subject Access Request form Data Protetion Act (CR11)

  Adult and Children’s Services Department

  2011

  Apply to see your Adult or Children's Services records or former Social services records

  Download a copy of the Subject Access Request form Data Protetion Act (CR11)  5 MB

  View the Adult care subject access request web page

   

Eligibility

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  Who can get help from Adult Services?

  2011

  Eligibility criteria for care services taken from the government’s Prioritising need in the context of Putting People First

  
  

  View the Who can get help web page

  Download a copy of Who can get help from Adult Services?  2mb

  Download an easy read copy of Easy to read version of Who can get help from Adult Services?  165kb

   

Financial support, information and assessment

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  Financial Support, Information and Assessment

  April 2012

  Information about the purpose of a financial assessment,what you need to do to prepare for an assessment meeting and details of the Financial Assessment and Benefits team.

  
  

  Download a copy of Financial Support, Information and Assessment  387 kB

   

• Making decisions

  Information about the new Mental Capacity Act which is due to be in force by autumn 2007. Produced by the Department of Health, Department for Constitutional Affairs, Public Guardianship Office and Welsh Assembly Government.

  
  

  Download a copy of the Introductory leaflet - Making decisions about your health, welfare and finances...Who decides when you can't?

  
  

  Download a copy of Booklet 1- For people who may be unable to make some decicions for themselves/who wish to plan ahead for the future 2007 [reviewed October 2011]

  
  

  Download a copy of Booklet 2 - For  family, friends and other unpaid carers 2007 [reviewed October 2011]

  
  

  Download a copy of Booklet 3 - For people who work in health and social care 2007 [reviewed October 2011]

  
  

  Download a copy of Booklet 4 - For advice workers 2007 [reviewed October 2011]

  
  

  Download a copy of Booklet 6 - The Independent Mental Advocacy (IMCA) service 2007 [reviewed October 2011]

   

Leaving hospital

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  October 2009

  
  

  Leaving hospital and returning home
  The leaflet "Leaving Hospital and Returning Home" gives information on what will happen before you are discharged from hospital and provides useful information and contact details, should you find you need some assistance when you return home.

  
  

  Download a copy of Leaving hospital and returning home  441kb

   

• 

  May 2012

  
  

  Your guide to the Reablement Service
  This leaflet is designed to give you some useful information about your stay in a reablement bed. Reablement is about giving you time to recover and regain your confidence after being in a hospital environment.

  
  
  

  Download a copy of Your guide to the Reablement Service  149kb

   

Preventing abuse

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  Adult Protection Annual Report

  2011/12

  
  

  Download a copy of Hampshire Safeguarding Adults Board Accountability Statement 2011/12  3 MB

  For a copy of previous reports please contact helen.eaton@hants.gov.uk

   

• 

  Speak out... If we know, we can help

  April 2012

  Information about what to do if you suspect someone is being abused or someone is abusing you and contacts for further help

  Download a copy of Speak out... If we know, we can help 

   

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  See it Stop it Support us

  Easy read version

  
  

  Download a copy of See it Stop it Support us  2mb

   

Self-directed Support

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  Self-directed Support

  Standard version

  A guide to getting the support you need

  Download a copy of the Self-directed Support leaflet  303kb

   

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  Self-directed Support

  Easy read version

  Download a copy of the easy read Self-directed Support leaflet  2mb

   

Shared lives

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  July 2009
  

  Shared Lives leaflet for people interested in becoming a Shared Lives Carer

  Download a copy of the leaflet for people interested in becoming a Shared Lives Carer  1mb

   

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  Shared Lives leaflet for people interested in using the Shared Lives Scheme

  Download a copy of the leaflet for people interested in using the Shared Lives Scheme  1mb

   

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  Shared Lives leaflet for people requiring respite

  Download a copy of the leaflet for people requiring respite  343kb

   

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  Shared Lives easier to read leaflet for people who are interested in using the Shared Lives Scheme

  Download a copy of the easier to read leaflet  709kb

   

To view the files in Portable Document Format (PDF) you will need Adobe Acrobat Reader. You can download this free of charge from the Adobe Website.