Publications - general
- Complaints
- Data protection
- Eligibility
- Financial support, information and assessment
- Leaving hospital
- Making decisions
- Preventing abuse
- Self-directed Support
- Shared lives
For a free copy of any of these publications, or if you would like a copy in another format, for example, large print, audio, braille, easy to read (uses words and pictures to make it easy to understand), or in another language, please contact Adult Services on 0845 603 5630 (see call charges)
Complaints
Tell us what you think
July 2009 [reviewed 2011]
Information about how to make a complaint, comment, concern, or compliment about adult social care in Hampshire.
Download a copy of Tell us what you think (standard print)
281kb
July 2008 [reviewed 2011]
An ‘easier to read’ version which uses pictures and words to make it easier to understand is also available.
Download a copy of Tell us what you think - easier to read version
759kb
Data protection
Your Records
Standard version
February 2011
Information about what records we keep about clients, why and how we keep what we do and how records can be accessed.
Download a copy of Your Records
743kb
Subject Access Request form Data Protetion Act (CR11)
Adult and Children’s Services Department
2006 [reviewed 2011]
Apply to see your Adult or Children's Services records or former Social services records
Download a copy of the Subject Access Request form Data Protetion Act (CR11)
749kb
Eligibility
Who can get help from Adult Services?
2011
Eligibility criteria for care services taken from the government’s Prioritising need in the context of Putting People First
View the Who can get help web page
Download a copy of Who can get help from Adult Services?
2mbDownload an easy read copy of Easy to read version of Who can get help from Adult Services?
165kb
Financial support, information and assessment
Financial support, information and assessment for care at home and residential & nursing care services
February 2007
Information about the purpose of a financial assessment,what you need to do to prepare for an assessment meeting and details of the Financial Assessment and Benefits team.
Download a copy of Financial support, information and assessment for care at home and residential & nursing care services
315kb
Making decisions
Information about the new Mental Capacity Act which is due to be in force by autumn 2007. Produced by the Department of Health, Department for Constitutional Affairs, Public Guardianship Office and Welsh Assembly Government.
Download a copy of the Introductory leaflet - Making decisions about your health, welfare and finances...Who decides when you can't?
Download a copy of Booklet 1- For people who may be unable to make some decicions for themselves/who wish to plan ahead for the future 2007 [reviewed October 2011]
Download a copy of Booklet 2 - For family, friends and other unpaid carers 2007 [reviewed October 2011]
Download a copy of Booklet 3 - For people who work in health and social care 2007 [reviewed October 2011]
Download a copy of Booklet 4 - For advice workers 2007 [reviewed October 2011]
Download a copy of Booklet 6 - The Independent Mental Advocacy (IMCA) service 2007 [reviewed October 2011]
Leaving hospital
October 2009
Leaving hospital and returning home
The leaflet "Leaving Hospital and Returning Home" gives information on what will happen before you are discharged from hospital and provides useful information and contact details, should you find you need some assistance when you return home.Download a copy of leaving hospital and returning home
441kb
Preventing abuse
Adult Protection Annual Report
October 2010
Download a copy of Hampshire Safeguarding Adults Board Annual Report 2009/10
1mbFor a copy of the Annual Report for 2008/09 please contact helen.eaton@hants.gov.uk
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Hampshire Safeguarding Adults Board - Accountability Statement
2010/11 Download a copy of Hampshire Safeguarding Adults Board - Accountability Statement 2010/11
Keeping people safe from abuse
May 2009
Information about what to do if you suspect someone is being abused or someone is abusing you. Includes information on who might be at risk, what is meant by abuse, who might abuse, what to do and contacts for further help and advice
Download a copy of Keeping people safe from abuse
2mb (for the general public)
Easy to read version
Download a copy of Keeping people safe from abuse
2mb
Leaflet for staff
Download a copy of Keeping people safe from abuse
2mb
See it Stop it Support us
Easy read version
Download a copy of See it Stop it Support us
2mb
Self-directed Support
Self-directed Support
Standard version
A guide to getting the support you need
Download a copy of the Self-directed Support leaflet
303kb
Self-directed Support
Easy read version
Download a copy of the easy read Self-directed Support leaflet
2mb
Shared lives
July 2009
Shared Lives leaflet for people interested in becoming a Shared Lives Carer
Download a copy of the leaflet for people interested in becoming a Shared Lives Carer
1mb
Shared Lives leaflet for people interested in using the Shared Lives Scheme
Download a copy of the leaflet for people interested in using the Shared Lives Scheme
1mb
Shared Lives leaflet for people requiring respite
Download a copy of the leaflet for people requiring respite 343kb
Shared Lives easier to read leaflet for people who are interested in using the Shared Lives Scheme
Download a copy of the easier to read leaflet
709kb
The majority of photos in our publications are provided by John Birdsall.
To view the files in Portable Document Format (PDF) you will need Adobe Acrobat Reader. You can download this free of charge from the Adobe Website.
Hampshire County Council, The Castle, Winchester, Hampshire, SO23 8UJ
This page was last updated on 20 January 2012. © Copyright Hampshire County Council 2012.