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Hitting the cold spots

Keeping your home warm and you and your family healthy can be expensive and sometimes difficult. Cold weather not only makes life uncomfortable but can also lead to serious health problems such as respiratory diseases, asthma, depression, heart disease or stroke.

Call us today

We recognise that it can sometimes be difficult to know who to contact or where to begin – but this advice and support is available from our dedicated Advice Line.

Please contact us on:

  • 0800 804 8601*

where your call will be answered by a member of our Hampshire-based, friendly and knowledgeable team from the Environment Centre.

* 9am-5pm, Mon – Fri. May not be free from mobiles. Call 02380 336172 for landline rates.

How can we help?

The Hitting the Cold Spots Team can help you with:

  • a home visit from a Hitting the Cold Spots Advisor offering practical support and advice.

  • support with alternative heating measures (electric oil filled radiators) if you are without heating.

  • help to access funding where available for boiler repairs and replacements.

  • access to small grant support to help cope with winter fuel emergencies.

  • help with boiler repairs and replacements, through trusted ‘Buy With Confidence’ contractors.

  • eligibility check for grants, discounts and local energy efficiency schemes.

Other services:

  • practical support and advice with debt, money and benefits.

  • referral for a Home Safety visit which can include a carbon monoxide monitor, smoke detector and fire safety plan.

  • assistance to switch your energy provider or tariff to help give you savings on your fuel bills.

Some of these services are subject to availability and conditions apply

Further help

If you live in a rural area of Hampshire we have additional resources to help. Extra funding from Winchester City Council is now in place to boost the Hitting the Cold Spots activity in the Winchester District.

If you are aware of a family or individual who is struggling to keep warm and well then please contact us today.

Hitting the Cold Spots is funded is Hampshire County Council.

Hitting the cold spots banner image

For more information


Hitting the cold spots  Download Adobe Reader to view this PDF 130kB

Affordable warmth checklist  Download Adobe Reader to view this PDF 128kB

Advice leaflets - from the Environment Centre

Hitting the cold spots evaluation report 2013-14  Download Adobe Reader to view this PDF 463kB