There's never been a better time


For general supply problems contact your utility provider. You will find their telephone number on your last bill.

Are you worried about:

  • the smell of gas in your home
  • pilot lights not working properly
What you can do Who can help?
Arrange for:
  • the gas to be turned off at the meter
  • doors and windows to be opened
DO NOT use a naked flame or any electrical switches.

Call the National Grid immediately.

The Gas Health & Safety advice line may help with pilot light problems.

gas pipe

Contact numbers

  • National Grid
    Tel: 0800 111 999
  • Gas health & safety advice line
    Tel: 0800 300 363