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Energy advice

Fuel poverty

Are you having problems with:

  • heating your home
  • paying your bills

What you can do

Who can help?

Arrange to:
  • ring the Environment Centre
  • speak to your energy provider
  • spread the cost of heating
  • make sure you are in receipt of your entitlements and benefits

You may be able to reduce some risks yourself, or a friend, neighbour, relative or carer might help.

Use the Environment Centre web pages on Energy bill advice to help you to identify energy efficiency improvements

You could contact a local Home Improvement Agency who assist vulnerable homeowners and private sector tenants.

They will visit and give advice about problems with the condition of the home, offer a handy person service for small jobs around the home or offer advice on making the home more energy efficient.

You could try Age Concern Hampshire for general information.

See the Warm Front Scheme web pages to find out if you are eligible for a warm front grant to help pay for heating and insulation improvements in your privately owned or rented home.

Keeping warm in winter web pages include help with heating costs and more efficient heating.

Home insulation

Are there signs of:

  • ill fitting window and doors
  • condensation or damp
  • draughts or poor insulation

What you can do

Who can help?

Arrange for:
  • the appropriate maintenance or insulation

You may be able to reduce some risks yourself, or a friend, neighbour, relative or carer might help.

Use the Environment Centre web pages on Fighting fuel poverty to help you to identify energy efficiency improvements

You could contact a local Home Improvement Agency who assist vulnerable homeowners and private sector tenants.

They will visit and give advice about problems with the condition of the home, offer a handy person service for small jobs around the home or offer advice on making the home more energy efficient.

Keeping warm in winter web pages include ideas for more efficient heating and grants to improve heating and insulation.

 
energy

Contact numbers

  • Environment Centre - for energy advice
    Tel: 0800 804 8601

  • Home Heat helpline
    Tel: 0800 336 699

  • Warm Front Scheme
    Tel: 0800 316 2805

  • Winter Fuel Payment
    Tel: 0845 915 1515

  • Age Concern Hampshire
    Tel: 0800 328 7154

  • The Pension Service
    0845 606 0265

  • Citizens Advice Bureau
    local telephone numbers

Home Improvement agencies

  • East Hants, Fareham, Hart, Havant, and Rushmoor
    Tel: 0845 266 8757
  • New Forest, Test Valley
    Tel: 01425 482773
  • Basingstoke & Deane, Eastleigh, Gosport and Winchester
    Contact: The Housing Team, District or Borough Council (below)

Local District & Borough Councils

Handy Person service

  • Countywide
    Tel: 0800 694 0303

Gardening services

  • Shaw Trust Gardening Support Service
    Tel: 0845 604 4643
  • Trading Standards Buy With Confidence
    Tel: 0845 4040 506
  • Age Concern Hampshire
    Tel: 0800 328 7154