Paying for telecare
There are a number of organisations, both locally and nationally, who will provide telecare. Remember that as well as the cost of the equipment you will also need to pay a monitoring charge. However, depending on the type of equipment you need, this should not be more than about £6 per week in total.
Accessing telecare through Hampshire County Council
Hampshire County Council's Adult Services Department funds some organisations to provide a telecare service. The various ways that you can access telecare are set out below. Please bear in mind that there are also other organisations that provide telecare. Follow this link to view the contact details of our contracted telecare providers
Do you have:
If you are an older person who has assessed care needs
As part of a person's care assessment telecare will be identified as being able to meet some or all of their needs.
The care manager will contact the telecare provider, who will install and maintain the equipment.
The equipment is provided free of charge. From October 1st 2012 the monitoring and response service are also provided free of charge. Charges are currently suspended pending a review.
If you are an older person who does not have assessed care needs
Hampshire County Council Adult Services funds contracts in each district council area for telecare for any older person who has a need that can be helped through telecare.
The person can contact the provider directly or can be referred by a third party.
The provider will carry out an assessment, install the equipment, and provide the monitoring and response service.
The equipment is provided free of charge but the individual pays for the monitoring/response element.
To contact the telecare provider for your area, look at our page on which telecare providers to contact.
If you have learning disabilities
Hampshire County Council Adult Services is funding a pilot project for telecare for people with learning disabilities, who have critical or substancial needs, until October 2011. The pilot is being run by YOU.
As part of a person's care assessment or review telecare will be identified as being able to meet some or all of their needs.
The care manager will contact YOU, who will install and maintain the equipment.
The service is available to anyone with a learning disability. If the person has critical or substantial needs as defined in our eligibility page, then the equipment is provided free of charge.
From October 1st 2012 the monitoring and response service are also provided free of charge. Charges are currently suspended pending a review.
What am I entitled to?
The local authority is here to help everyone understand their needs and, if required, provide an assessment.
For more information about what help you are entitled to, please see the Who can get help from Adult Services web pages.
Try our online self assessment