Protecting people from abuse

Safeguarding adults means making sure that vulnerable adults are protected from abuse.

Protecting and safeguarding adults is everybody's business. If you, or another vulnerable adult you know is being harmed in any way by another person please do not ignore it.

For you and those close to you

Including the different types of abuse, where it can happen, what you should do, local and national support organisations and the service user forum

Practitioners

Information on signs of abuse, risk factors, responding to and reporting abuse, the Safeguarding policy and the Safeguarding Adults Board


BBC Panorama programme: Undercover - Elderly Care You may have seen the programme run by the BBC on Monday 23rd April, showing the abuse of an elderly lady by staff in a care home in London. It was shocking and upsetting to see someone so vulnerable being treated in this way and good to know that the main perpetrator was given a jail sentence and other people involved lost their jobs and would be unable to work with elderly people again. Hampshire County Council have adult protection procedures in place and we work with all of our partner agencies, such as the health service and the police and will respond to any concerns highlighted to us. We also work with care homes across our area and can provide support - such as training for their staff - if there are issues identified about the quality of care. If you are concerned about someone or suspect abuse, please use the contact numbers below and talk to someone about this.

BBC Panorama programme: Undercover - Elderly Care

You may have seen the programme run by the BBC on Monday 23rd April, showing the abuse of an elderly lady by staff in a care home in London. It was shocking and upsetting to see someone so vulnerable being treated in this way and good to know that the main perpetrator was given a jail sentence and other people involved lost their jobs and would be unable to work with elderly people again.

Hampshire County Council have adult protection procedures in place and we work with all of our partner agencies, such as the health service and the police and will respond to any concerns highlighted to us. We also work with care homes across our area and can provide support - such as training for their staff - if there are issues identified about the quality of care.

If you are concerned about someone or suspect abuse, please use the contact numbers below and talk to someone about this.

Speak out against abuse

If you suspect abuse talk to someone in authority

If someone is injured
- 999
If you think a crime has taken place
- Local police on 101

During office hours
- Hampshire - 0845 603 5630
- Southampton - 023 8083 4567
- Portsmouth - 023 9268 0810
Outside office hours
- Hampshire - 0845 600 4555
- Southampton - 023 8023 3344
- Portsmouth - 023 9268 0810

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What am I entitled to?

The local authority is here to help everyone understand their needs and, if required, provide an assessment. To understand what help you are entitled to in more detail, please see what help am I entitled to.

For information on

Safer places scheme provides vulnerable people with a safe place if they are feeling scared or upset while out on their own
Domestic abuse and what you can do about it
Domestic Abuse Information 231kb leaflet published by Hampshire Constabulary
Family group conferencing for vulnerable adults
Child protection and what to do if you think a child is being abused
Safeguarding children policy