The eligibility assessment process

1. Initial assessment
   

   This will be carried out to judge how urgent your need for a full assessment is and to get an early idea of the level of your need. If you will benefit from a short period of support to help you to regain your your independence, we will provide this before assessing your longer term needs.

2. Full assessment
   

   An Adult Services members of staff will have a detailed discussion with you, and anyone else you'd like at your assessment, about your needs. When this has been completed, we will be able to make a further decision against our Eligibility Criteria and tell you which of your support needs we are able to support you with.

3. Care planning
   

   After we have worked out what help you need, we will agree a care plan with you for your eligible needs and suggest ways your other needs can be met.

4. Review
   

   We will regularly review the services you are getting from us to ensure that your needs are being met and the care you are receiving is appropriate. We will also review your needs to decide whether they still meet our Eligibility Criteria. However, if we propose any changes to your care package, we will carry out a full re-assessment and will explain the process to you.

If you have any questions about our process or you would like an assessment to see if you are eligible for help, contact Adult Services