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Hampshire Archives and Local Studies

Quarterly statistics

Jan to Mar 2013 2012
Visitors 2304 2720
Documents produced 6710 6693
Telephone enquiries 1874 2039
Letter enquiries 71 155
Email enquiries 2531 2814
Hours of paid research 22.6 58.6
Performance Indicators 0 0
Documents produced after 20 minutes 0 1
Letter/email replies after 5 working days 0 0
Paid research sent after one calendar month 0 0
Postal copy orders sent after 10 working days 0 0
 
Apr to Jun 2013 2012
Visitors 1882 2251
Documents produced 6503 7515
Telephone enquiries 3034 4390
Letter enquiries 1713 1752
Email enquiries 91 132
Hours of paid research 2607 2236
Performance Indicators 38.5 41.45
Documents produced after 20 minutes 0 0
Letter/email replies after 5 working days 12 0
Paid research sent after one calendar month 1 0
Postal copy orders sent after 10 working days 0 0
 
Jul to Sep 2013 2012
Visitors 2150 2121
Documents produced 7550 5320
Telephone enquiries 1776 1706
Letter enquiries 93 101
Email enquiries 2349 2267
Hours of paid research 32.5 33.6
Performance Indicators 0 0
Documents produced after 20 minutes 2 0
Letter/email replies after 5 working days 3 1
Paid research sent after one calendar month 0 0
Postal copy orders sent after 10 working days 0 0
 
Oct to Dec 2013 2012
Visitors 1884 2015
Documents produced 6850 5478
Telephone enquiries 1640 1623
Letter enquiries 110 111
Email enquiries 2298 1983
Hours of paid research 45 27.5
Performance Indicators 0 0
Documents produced after 20 minutes 0 0
Letter/email replies after 5 working days 2 2
Paid research sent after one calendar month 0 1
Postal copy orders sent after 10 working days 0 0
 
 
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