Community Support Service

About us

The Community Support Team has diverse responsibilities that enable Hampshire County Council to address issues and offer advice and support to partner organisations including those from the voluntary/ community sector.  

The Community Support Service is part of Hampshire County Council's Culture, Communities and Business Services department.

How we support you

Help and Advice

Providing active help… the main aim of the Community Support Team is to help vital community organisations to develop their services to the community. The team can advise on a wide variety of subjects including charity law, trustee responsibilities, organisational planning and management, in some cases they may even undertake temporary management of community associations to assist them through problems. The expertise within the team allows them to provide help and guidance in most areas of community development.

Specialist Projects

The Community Support Team also includes officers with specialist responsibilities. These include

  • Armed Forces Liaison Officer who works in partnership to enhance Hampshire County Council's services to service veterans of all ages addressing a wide range of needs.
  • Gurkha and Nepali Strategy and Community Coordination Officer whose role is to develop, implement, monitor and evaluate a strategic approach for the County Council and partners to improve access to public services for the Gurkha and Nepalese communities in Hampshire.
  • The Gosport Locality Officer’s role is to assess community needs and gaps in Gosport, help match needs to resources and develop projects in partnership with statutory and voluntary agencies.

Funding opportunities

The Department of Culture, Communities and Business Services offers the opportunities for Hampshire community based organisations (not for profit organisations with local governance arrangements) to apply for financial assistance to support core organisational costs, community projects and activities in addition to support for capital works.

The Community Support Team can provide support with organisational/project development and financial advice where appropriate. The team will also advise on other sources of funding where known.

Improving Communications and Supporting Volunteers Developing communities

There are networking opportunities facilitated by the Community Support Team.

Borough networks have been established in some areas, open to all staff and trustees from community associations. These are an invaluable opportunity to share skills, knowledge and even resources along with access locally focused, current information. Some networks have also developed and received grants for joint projects.

Each year the team also facilitates an annual conference  to support and inspire local voluntary organisations in delivering activities and projects that are appropriate to their community.

Training and Development: Developing people

The promotion of training and development comes high on the team's list. Again partnership is the key to success and the team seeks to work closely with Council's of Voluntary Service and District authorities to provide and promote development programmes for those volunteers and staff working in the community.

In particular it aims to assist community associations and village hall management committees to attend and/or arrange suitable training and development opportunities to gain and update the necessary skills for successful management of community facilities and activities.

The team offers bespoke training to organisations on a wide variety of subjects including trustee training and facilitation of away-day events for trustees and staff.


Community Support Unit staff

If your organisation would like any support or advice from the team please contact one of us to discuss your needs

Jon Whale

Head of Community Services: Supporting Community Associations with their development in their local community.
tel 07718 146943

Alison Angell

Community Support Advisor: Advice and support for Community Associations. Specialist knowledge in training and development of staff and volunteers.
Training programmes for staff and volunteers at community venues.
Priority Area, Test Valley and Winchester.
tel 01962 845379 Mobile 07736 792686

Rebecca Prowting

Community Support Advisor: Advice and support for Community Associations. Specialist knowledge in youth involvement, funding and project management.
tel 01962 847813 Mobile 07793 759103

John Haigh

Assistant Community Officer: Advice and support to Community Associations. Specialist knowledge of youth involvement and activities. Supports the East Hants and Havant Networks.
tel 01962 845661 Mobile 07590 939301

Abigail Walton

Assistant Community Officer: Advice and support for Community Associations. Specialist knowledge in older peoples projects and business planning. Support to New Forest and Eastleigh networks.
tel 01962 846022 Mobile 07912 341123

Melissa Juniper

Strategy and Community Coordination Officer, (Gurkha and Nepali). Specialist knowledge in coordinating community and strategic support for the Gurkha and Nepalese Community.
tel 01962 873948 Mobile 07595 214 683

Douglas Gould

Armed Forces Liaison Officer (Hampshire): Working in partnership with the Armed Forces and associated charities throughout the County in enhancing Hampshire County Council's services to Veterans of all ages and needs from Housing and Schools to personal wellbeing.
tel: 07793759024

Rosellen Lambert

Advice and support for Community Associations: Specialist knowledge in adult and community learning, youth involvement and activities, service development, partnership working and project management.
tel: 07545 355544

Anne Huzzey

Senior secretary: Team Administrator
tel 01962 847937




Serle's House
Gar Street
SO23 8GQ

tel 01962 847937
fax 01962 890467

Community Support Unit staff