Annual performance report 2011/12

In Hampshire, we are proud of our strong record of delivering excellent services that provide value for money.

Over the last year, we have risen to the challenge of national spending cuts with an ambitious programme of savings and modernisation, while protecting frontline services and reducing the impact on those in most need.

The strong performance of the County Council over the past 12 months places us in a stronger and more resilient position than most other authorities. We remain one of the country’s leading councils, providing vital services to the 1.3 million people living in the third largest county in England.

Open for Business

Our Plan for 2011-13, Open for Business 556kb sets out how we will continue to modernise key areas of our work to ensure that we are in the best possible shape moving forward. Our ambition is to be a modern business delivering public services – which means doing things more efficiently and providing high-quality, responsive services that meet the needs of our customers and improve quality of life for Hampshire residents. The Plan establishes a set of priorities – and here we take a look at the highlights and achievements in 2011/12.