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21 reviews so far

21/05/2012 01:02pm

I come down quite regaluar and i always have a great time with the kids along the beach and up the top also have nice meals however find that the Tourist infomation is always closed. i poped down and needed change for the car park, where can i get this? i mean the cafe cant change money for the car park, WHY? they say to go to the rangers office so i do but was closed. On the door it says that they are open all day till around 5, well this was 12pm? i also went down couple of weeks ago now, to ask a question and once agian, closed! where can i get infomation and change? for infomation online is limited i need to speak face to face.

Lepe replies

I am sorry that you haven't managed to coincide with staff at the park office. Whenever possible we try to keep this manned between 9a.m. and 4p.m. but we have very few staff and they may be called away from the office at times.

This is particularly difficult at weekends when we only have one duty ranger at the park. They cannot be at the office all day but do leave a mobile phone number on the door so they can be contacted.

With the current recruitment freeze and the tight budgets that the County Council, along with all local authorities, is experiencing we are unlikely to be able to improve the office cover in the short term other than through help from volunteers. If you know of anyone who would be interested in doing reception work at the park at weekends please get in touch.

11/04/2012 02:23pm

"Den building - 11.04.12" - I've just had a text from my husband and son and I wanted to let you know that the word they used was "brilliant".

08/04/2012 05:35am

Spend most of my time at Lepe Beach, Today my Grandchildren joined me to do the Easter Egg hunt, What a great time we had, I saw parts of Lepe I have never seen. We had an amazing time. Kids enjoyed looking for the eggs, Had loads of fresh air, and are now fast asleep.

15/03/2012 12:05pm

A HUGE THANK YOU to the Cafe,Yummy Meals!!

We popped down on our bikes on Sunday and the place was jam packed. We ordered meals knowing it would take a little while due to the amount of people in the cafe,but it was MORE than worth the wait!!!

We had fish and chips,Lasagne and chips (which came with a side salad),and the kids had the kids fish fingers,chips and beans.It was all well presented and Hot... We will be going down again for meals as the prices where a lot cheaper than we had expected... And as for the staff... A+++++ What a friendly bunch of girls!!!! Would not be surprised if they get Head Hunted!!! You Don't find many places these days where the staff actually Bother to make conversation let alone SMILE.Smiles and laughing aplenty... Made for a lovely atmosphere... Very Clean and tidy even tho they where run off their feet... Great place to eat!!!

12/03/2012 12:50pm

I visitied the beach over the weekend with my friends, sunday 12th march 2012,and were a really nice day. The cafe were really busy and i just wanted to buy a small item from the shop. i had to que for a while waiting for other people to buy meals/drinks. Is it possible to buy the items form the shop somewhere else? Just to say a well done for the staff that worked hard as an well clean enviroment even though were very busy!

08/03/2012 04:27am

Me and my husband regularly go to Lepe beach for a walk and visit the cafe everytime. Staff in cafe are always so friendly and always laughing and smiling every single time we go in, even when they have difficult moany people when we are in the queue. Cafe is always nice and clean and cafe has a lovely view of the sea! Just a shame the cafe is not open all year around??

29/02/2012 08:40am

I love lepe beach and everyone that works there is so nice and welcoming i wish i went there more and even wish i worked there.

24/02/2012 11:55am

I regularly visit Lepe Cafe and must say the cafe staff are extremely friendly and helpful. In addition the cafe itself is always very clean and tidy. Lepe Cafe is a credit to the Council. Well done all concerned.

24/02/2012 05:38am

I am a regular customer to lepe beach cafe, always great service staff very friendly and welcoming. never disapointed. makes a good family day out.

17/02/2012 07:45am

My wife and I have just visited the park and went in the cafe at 3:50 just looking for a couple of hot drinks, being aware it closed at 4:00. We were greeted with "We close at 4:00", yes we know we just want two drinks, "and there's no hot food", yes we know, "the kitchen shut at 3:30", yes, we just want two drinks. In the end we got our drinks, but like the couple below we had tables being cleared away around us as we drank. A very unwelcoming experience. If you really want everybody out at 4:00 then you need to stop serving all food and beverages earlier.

Lepe café replies

Please accept our apology if you were made to feel unwelcome. It is a difficult balance, serving visitors as late as possible and ensuring that we adequately clean the café. We have taken your comments on board and amended our end of day procedures to ensure that we section off areas of the café so that visitors can drink undisturbed, while other sections can be cleaned.

Review Ref. 347250

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