Overview

This development programme is modular, consisting of three units. Each unit will take around 17 hours to complete.

The programme aims to act as a catalyst for change by providing access to an online diagnostic to guide your development. Following this, each unit consists of the following:

• a face-to-face sesssion providing opportunities to learn more about leadership and try out what you have learnt with others in a safe environment
• school-based activities to deepen and extend your learning in your school
• opportunities to reflect on leadership practice at each stage
• access to a mentor to provide support, guidance and challenge
• accessible and interactive resources
• further reading to dig deeper.

Units cover the following areas of development:

1. The role of the Chair
   • The chair as an effective leader
   • Responsibilities and limitations of the role
   • Developing a collaborative culture
2. Effective Governance
   • Effective teamworking
   • Getting the most from your governing body
   • Succession planning
   • Leading governing body business
3. School Improvement
   • Driving, and leading change for, school improvement
   • Developing the governing body

Candidates can complete the entire programme, or individual units if required.  It should be possible to complete the programme of three units in a single academic year.

We will encourage candidates to work closely with other governors throughout their development training and to understand that the ultimate measure of the effectiveness of their training is the impact it has on improving school performance.

About us

Hampshire County Council is the lead authority for license on behalf of the South East Coordinators of Governor Services (SECOGS). We are licensed to deliver the Development Programme for Chairs and Aspiring Chairs on behalf of the National College for School Leadership in conjunction with our delivery partners.

• We have extensive experience working with governing bodies of all school types
• We have an established reputation for delivering high quality, effective development programmes that have a direct impact on school improvement
• We are a Customer Service Excellence award holder
• We are highly experienced training and learning facilitators
• We offer regional coverage with local knowledge

We work extensively with governing bodies at schools in all phases supporting improvement in governance and leadership. Through this work we have gained a deep understanding of the wide variety of contexts in which governing bodies operate, and the challenges that chairs face. We see this programme as an opportunity for chairs of governors to work beyond their own organisations and build their leadership role though practical engagement with others.

Partners

The partnership has a reach of over 1,700 schools and 24,000 governors across the region, with extensive experience of delivering advice and training to governing bodies of all school types.

The partners are:

Our partners have an extensive understanding of governors, and of the challenges faced by chairs of governors in developing themselves as effective leaders of strong teams. This knowledge is based on regular customer engagement across a variety of school improvement activities including working extensively with temporary governing bodies, schools in challenging circumstances, Interim Executive Boards, local governor associations, training, clerking and advisory services.

Training Session Events and Cost

Training Session Event Details

The below cohort opened today (2.5.13). Please apply by Monday 19 August 2013 to participate in this.

County	Unit 1 - The Role of the Chair	Unit 2 - Effective Governance	Unit 3 - School Improvement
Kent To book all three units use code KENT123B	Code: KENTUNIT1B Monday 21 October 2013 9.30- 4.00 pm Village Hotel, Castle View, Maidstone, Kent ME14 3AQ	Code: KENTUNIT2B Wednesday 29 January 2014 9.30- 4.00 pm Village Hotel, Castle View, Maidstone, Kent ME14 3AQ	Code: KENTUNIT3B Wednesday 23 April 2014 9.30 – 4.00 pm Village Hotel, Castle View, Maidstone, Kent ME14 3AQ
Kent To book all three units use code KENT123C	Code: KENTUNIT1C Wednesday 26 March 2014 9.30- 4.00 pm Village Hotel, Castle View, Maidstone, Kent ME14 3AQ	Code: KENTUNIT2C Wednesday 18 June 2014 9.30- 4.00 pm Village Hotel, Castle View, Maidstone, Kent ME14 3AQ	Code: KENTUNIT3C Wednesday 24 September 2014 9.30 – 4.00 pm Village Hotel, Castle View, Maidstone, Kent ME14 3AQ

The below cohort opened today (21.3.13). Please apply by Monday 22nd April 2013 to participate in this.

County	Unit 1 - The Role of the Chair	Unit 2 - Effective Governance	Unit 3 - School Improvement
Portsmouth To book all three units use code PORT123B	Code: PORTUNIT1B Monday 3 June 2013 9.30- 4.00 pm City Girls Training Centre, St Mary’s Road, Portsmouth PO1 5PF	Code: PORTUNIT2B Monday 16 September 2013 9.30- 4.00 pm City Girls Training Centre, St Mary’s Road, Portsmouth PO1 5PF	Code: PORTUNIT3B Monday 13 January 2014 9.30 – 4.00 pm City Girls Training Centre, St Mary’s Road, Portsmouth PO1 5PF

The below cohort’s opened today (5.2.13). Please apply by Wednesday 27 March 2013 to participate in this programme. Further programme dates will be published soon for other areas.

County	Unit 1 - The Role of the Chair	Unit 2 - Effective Governance	Unit 3 - School Improvement
Hampshire To book all three units use code HAMP123B	Code: HAMPUNIT1B Thursday 23 May 2013 9.30- 3.30 pm De Vere Venues New Place, High Street, Shirrrell Heath, Southampton SO32 2JH	Code: HAMPUNIT2B Wednesday 25 September 2013 9.30- 3.30 pm De Vere Venues New Place, High Street, Shirrrell Heath, Southampton SO32 2JH	Code: HAMPUNIT3B Friday 10 January 2014 9.30 - 3.30 pm De Vere Venues New Place, High Street, Shirrrell Heath, Southampton SO32 2JH
Surrey To book all three units use code SURREY123B	Code: SURRUNIT1B Wednesday 12 June 2013 9.30- 3.30 pm NASUWT South East Regional Centre, Milestone House, Portsmouth Road, Send, Surrey GU23 7JZ	Code: SURRUNIT2B Tuesday 24 September 2013 9.30- 3.30 pm NASUWT South East Regional Centre, Milestone House, Portsmouth Road, Send, Surrey GU23 7JZ	Code: SURRUNIT3B Wednesday 27 November 2013 9.30 - 3.30 pm NASUWT South East Regional Centre, Milestone House, Portsmouth Road, Send, Surrey GU23 7JZ

The below Reading cohort has opened today (24.1.13). Please apply by Friday 8 February to participate in this programme. Further programme dates will be published soon for other areas.

County	Unit 1 - The Role of the Chair	Unit 2 - Effective Governance	Unit 3 - School Improvement
West Berkshire/Reading To book all three units use code READ123A	Code: READUNIT1A Thursday 21 March 2013 9.00- 4.00 pm Pincents Manor Hotel, Pincents Lane, Calcot, Reading, West Berkshire RG31 4UQ	Code: READUNIT2A Friday 17 May  2013 9.00- 4.00 pm Pincents Manor Hotel, Pincents Lane, Calcot, Reading, West Berkshire RG31 4UQ	Code: READUNIT3A Tuesday 10 September 2013 9.30 - 3.30 pm Pincents Manor Hotel, Pincents Lane, Calcot, Reading, West Berkshire RG31 4UQ

All of the below programmes started on Monday 7th January 2013. Although the face to face training sessions are in the future, delegates already enrolled are currently completing their on-line tools ahead of the face to face training. Please still feel free to complete an application form above as we are in the process of setting up the Summer term cohort. We can then keep your name on file and let you know when these are confirmed and find the best programme that is suitable for you.

The registration form you need to complete at the top of this page will ask for your unit choice below. You need to either put in the code for all 3 units (listed in the first column under the county) or the individual code for a single unit.

County	Unit 1 - The Role of the Chair	Unit 2 - Effective Governance	Unit 3 - School Improvement
Kent To book all three units use code KENT123A	Code: KENTUNIT2A Tuesday 19 March 2013 9.30 – 4.00 pm The Village Hotel, Castle View, Forstal Road, Maidstone, Kent ME14 3AQ	Code: KENTUNIT2B Tuesday 11 June 2013 9.30 – 4.00 pm The Village Hotel, Castle View, Forstal Road, Maidstone, Kent ME14 3AQ	Code: KENTUNIT2C Tuesday 10 September 2013 9.30 – 4.00 pm The Village Hotel, Castle View, Forstal Road, Maidstone, Kent ME14 3AQ
Brighton and Hove To book all three units use code BRIG123A	Code: BRIGUNIT1A Thursday 31 January 2013 9.30-3.30 pm St Paul’s Catholic College, Jane Murray Way, Burgess Hill, West Sussex, RH15 8GA	Code: BRIGUNIT2A Thursday 21 March 2013 9.30- 3.30 pm St Paul’s Catholic College, Jane Murray Way, Burgess Hill, West Sussex, RH15 8GA	Code: BRIGUNIT3A Tuesday 4 June 2013 9.30 - 3.30 pm St Paul’s Catholic College, Jane Murray Way, Burgess Hill, West Sussex, RH15 8GA
Hampshire To book all three units use code HAMP123A	Code: HAMPUNIT1A Friday 1 February 2013 9.30 – 3.30 pm Winchester Professional Centre, Conference Room, Falcon House, Monarch Way, Winchester, Hants SO22 5PL	Code: HAMPUNIT2A Thursday 21 March 2013 9.30 – 3.30 pm Please note this venue has changed to Sparsholt College, Wessex Conference Centre, Winchester SO21 2NF due to popular demand.	Code: HAMPUNIT3A Monday 10 June 2013 9.30 – 3.30 pm Winchester Professional Centre, Kings Room, Falcon House, Monarch Way, Winchester, Hants SO22 5PL
Surrey To book all three units use code SURR123A	Code: SURRUNIT1A Friday 8 March 2013 9.30-3.30 pm NASUWT South East Regional Centre, Milestone House, Portsmouth Road, Send, Surrey GU23 7JZ Please note the original date was cancelled due to snow.	Code: SURRUNIT2A Friday 17 May 2013 9.30-3.30 pm NASUWT South East Regional Centre, Milestone House, Portsmouth Road, Send, Surrey GU23 7JZ	Code: SURRUNIT3A Thursday 27 June 2013 9.30-3.30 pm NASUWT South East Regional Centre, Milestone House, Portsmouth Road, Send, Surrey GU23 7JZ
Windsor and Maidenhead To book all three units use code WIND123A	Code: WINDUNIT2A Tuesday 4 June 2013 9.30 – 3.30 pm Moor Hall Conference Centre, Cookham, Maidenhead, Berks, SL6 9QH	Code: WINDUNIT2B Thursday 31 January 2013 9.30 – 3.30 pm Moor Hall Conference Centre, Cookham, Maidenhead, Berks, SL6 9QH	Code: WINDUNIT2C Tuesday 26 March 2013 9.30 – 3.30 pm Moor Hall Conference Centre, Cookham, Maidenhead, Berks, SL6 9QH
Wokingham To book all three units use code WOKI123A (working in collaboration with Bracknell Forest, Reading, and West Berkshire)	Code: WOKIUNIT1A Thursday 31 January 2013 9.30 am-3.00pm The venue is WBC, Shute End, Wokingham, RG40 1WN	Code: WOKIUNIT2A Monday 25 March 2013 9.30am -3.00pm The venue is WBC, Shute End, Wokingham, RG40 1WN	Code: WOKIUNIT3A Monday 3 June 2013 9.30am-3.00pm The venue is WBC, Shute End, Wokingham RG40 1WN

Cost

Candidates are able to undertake all three units, or individual units as required.

• The cost of the complete programme of three units is £350.00
• Individual units are available at a cost of £150.00 each

All prices exclude VAT.

The cost is additional to your current SLA.

Customer Care

Tell Us What You Think

Suggestions, complaints and compliments

We want your experience of working with us to be positive and to meet your expectations.  We believe the feedback from our customers is crucial and we value and encourage your comments – both good and bad.  

How we deal with suggestions and complaints

• We aim to be helpful and efficient.

• We like to know when you think we did something well.

• We need to know when things go wrong, so we can learn from our mistakes.

• We welcome suggestions about how we run our service.

• We have a formal complaints procedure.

Could we do better?

We welcome comments about how we run our service. Your views help us to improve our performance and recognise your particular needs. So if you think we could do better, we want to hear from you. Complaints are dealt with in confidence. We will act on what you tell us, but will not identify you or give details of what you say without your consent unless required to do so by legislation.

We also like to have your suggestions for improving our service as well as hearing from you when you think we did something well or something in particular impressed you. You can either telephone, write, send us an e-mail or use the electronic Suggestions, complaints or compliments form We acknowledge suggestions within 5 working days and respond in full within 20 working days.   

Complaints procedure

Our complaints procedure is aimed at making sure we properly look into your complaint and give you a considered response.

Stage one

Talking with the course facilitator will usually resolve any problems you may have on the programme, so the first thing we ask you to do is to raise the matter with them. We hope they will be able to put things right straight away, or explain why they are unable to do so.

Stage two

If you do not want to contact the facilitator to discuss the issue or you do not feel your concerns have been properly addressed you should contact us as the license holder.  We will respond within five days and seek to make a full response within twenty days.  

Stage three

We hope that you will be satisfied with that response. If not, you can ask the National College to consider your complaint using their complaints process which can be accessed via their web-site.

How do I make a complaint?

You can raise your complaint by email: county.governor.services@hants.gov.uk or telephone us on 01962 845706. You can also complete the electronic complaints form.  Once completed it will be mailed automatically to us. You can write to us at: Hampshire Governor Services, Children's Services Department, The Castle, Winchester, SO23 8UG

What happens and how long will it take?

We will acknowledge your complaint within 5 working days and let you know the outcome of our investigations within 20 working days. If we need further time to make a full response to your complaint we will let you know within 20 working days with an estimate of when you can expect a reply.

Putting things right

If we get something wrong, we will do our best to put it right. We will review our policy and procedures to try to stop it happening again. We will admit our mistakes and offer a full apology.

We monitor complaints and compliments; a summary of the returns we have received for the previous financial year is on our website at: www.hants.gov.uk/education/governors/complaints.html

Where the report highlights service delivery problems we use this information to make changes.

IF YOU REQUIRE A LARGE PRINT VERSION OF THIS DOCUMENT PLEASE CONTACT CLAIRE BAILEY ON 01962 845846.

If there is anything which makes it difficult for you to pursue your complaint, for example if English is not your first language,  please use the same number to contact us and we will discuss how we might help you.