Hampshire Governor Services

Development Programme for Clerks

From the National College for School Leadership

This exciting new programme is an opportunity for you, whether you are a new or established clerk, to develop your skills and knowledge to effectively support your governing body and improve your professional practice.  The framework provides you with a comprehensive breakdown of your roles and responsibilities and practical guidance on how to fulfil them. ( If you have already attended our previous Clerks’ Development Course or completed the Accreditation Programme you would not need to undertake this programme).

For more information please see below. For further enquiries please contact us on 01962 845846 or e-mail county.governor.services@hants.gov.uk


The development programme incorporates a range of learning methods and is intended to provide you with the opportunity to further develop your professional skills to effectively support your governing body. These will include:-

  • face to face sessions to develop understanding of the education environment, role and function of being a clerk, and the skills / knowledge / behaviours for effective clerking
  • school-based activities to deepen and extend your learning in your school
  • opportunities to reflect and develop your practice at each stage
  • some on-line learning followed by in school activities
  • elective units that cover specific development needs

The essential units cover the following areas of development:

  • Induction – the role of the clerk
  • Clerking in practice – record, retrieve and research
  • Accountability
  • A team approach

The elective units deal with the following areas:

  • Clerking governing body panels
  • An introduction to academy clerking
  • Clerking in a multi-school settings
  • Clerking in a church school
  • Clerking a six form college

You have to complete all of the essential units and at least one of the elective units and it should be possible to do this within 12 months. You are encouraged to work closely with your colleagues on the programme and the ultimate measure of your effectiveness will be the impact it has on improving the practice of your governing body.


About Us

Hampshire County Council is the lead authority for license on behalf of the South East Coordinators of Governor Services (SECOGS). We are licensed to deliver the Development Programme for Chairs and Aspiring Chairs on behalf of the National College for School Leadership in conjunction with our delivery partners.

We have extensive experience working with governing bodies of all school types

We have an established reputation for delivering high quality, effective development programmes that have a direct impact on school improvement

  • We are a Customer Service Excellence award holder
  • We are highly experienced training and learning facilitators
  • We offer regional coverage with local knowledge

We work extensively with governing bodies at schools in all phases supporting improvement in governance and leadership. Through this work we have gained a deep understanding of the wide variety of contexts in which governing bodies operate, and the challenges that chairs face. We see this programme as an opportunity for chairs of governors to work beyond their own organisations and build their leadership role though practical engagement with others.



The partnership has a reach of over 1,700 schools and 24,000 governors across the region, with extensive experience of delivering advice and training to governing bodies of all school types.

The partners are:

    • Hampshire County Council
    • Bracknell Forest Borough Council
    • Brighton & Hove City Council
    • Isle of Wight Council
    • Kent County Council
    • Portsmouth City Council
    • Portsmouth Governors Forum
    • RC Diocese of Portsmouth
    • RC Diocese of Arundel and Brighton
    • Reading Borough Council
    • Royal Borough of Windsor and Maidenhead
    • Southampton City Council
    • Surrey County Council (Babcock4S)
    • West Berkshire Council
    • Wokingham Borough Council
    • Wildern and Hounsdown Teaching School Alliance
    • Hampshire Governor Association
    • Portsmouth Governor Association
    • Kent Governor Association
    • Diocese of Southwark
    • Canterbury Diocese
    • Rochester  Diocese

Our partners have an extensive understanding of governors, and of the challenges faced by chairs of governors in developing themselves as effective leaders of strong teams. This knowledge is based on regular customer engagement across a variety of school improvement activities including working extensively with temporary governing bodies, schools in challenging circumstances, Interim Executive Boards, local governor associations, training, clerking and advisory services.


Programme Event Details and Dates


The cost of the complete programme is £400.00
All prices exclude VAT.

If you are a Hampshire clerk and your governing body is subscribing to our services the cost of this programme will be covered under this agreement. You will still need to complete an application form so we can apply for the scholarship funding.

Scholarships for 2014-2015

The National College is providing the following scholarships up to March 2015:

- Small schools - those with 100 pupils or less on roll £320.
- All other participants £200.

Scholarships are very limited so early booking for this programme is advisable.
You must complete the programme to retain the funding!



Unit 1

Unit 2


To book both units use code

Wednesday 10 February 2016
9.30 – 4.30 pm

The Village Hotel
Castle View
Forstal Road
Maidstone ME14 3AQ

Thursday 25 May 2016
9.30 – 4.30 pm

The Village Hotel
Castle View
Forstal Road
Maidstone ME14 3AQ


To book both units use code

Wednesday 24 June 2015
9.30 – 4.30 pm

Alton Maltings Centre
Maltings Close
Hants GU34 1DT

Wednesday 9 December 2015
9.30 – 4.30 pm

Alton Maltings Centre
Maltings Close
Hants GU34 1DT


To book both units use code

Friday 25 September 2015
9.30 – 4.30 pm

Winchester Professional Centre
Falcon House
Monarch Way, off Romsey Road
Hants SO22 5PL

Friday 26 February 2016
9.30 – 4.30 pm

Winchester Professional Centre
Falcon House
Monarch Way, off Romsey Road
Hants SO22 5PL


To book both units use code

Friday 22 January 2016
9.30 – 4.30 pm

Alton Maltings Centre
Maltings Close
Hants GU34 1DT

Friday 22 April 2016
9.30 – 4.30 pm

Alton Maltings Centre
Maltings Close
Hants GU34 1DT


Tell Us What You Think

- suggestions, complaints and compliments

We want your experience of working with us to be positive and to meet your expectations.  We believe the feedback from our customers is crucial and we value and encourage your comments – both good and bad.  

How we deal with suggestions and complaints

  • We aim to be helpful and efficient.
  • We like to know when you think we did something well.
  • We need to know when things go wrong, so we can learn from our mistakes.
  • We welcome suggestions about how we run our service.
  • We have a formal complaints procedure.

Could we do better?

We welcome comments about how we run our service. Your views help us to improve our performance and recognise your particular needs. So if you think we could do better, we want to hear from you. Complaints are dealt with in confidence. We will act on what you tell us, but will not identify you or give details of what you say without your consent unless required to do so by legislation.

We also like to have your suggestions for improving our service as well as hearing from you when you think we did something well or something in particular impressed you. You can telephone, write, send us an e-mail or use the electronic Suggestions, complaints or compliments form. We acknowledge suggestions within 5 working days and respond in full within 20 working days.   

Complaints procedure

Our complaints procedure is aimed at making sure we properly look into your complaint and give you a considered response.

  • Stage one

Talking with the course facilitator will usually resolve any problems you may have on the programme, so the first thing we ask you to do is to raise the matter with them. We hope they will be able to put things right straight away, or explain why they are unable to do so.

  • Stage two

If you do not want to contact the facilitator to discuss the issue or you do not feel your concerns have been properly addressed you should contact us as the license holder.  We will respond within five days and seek to make a full response within twenty days.  

  • Stage three

We hope that you will be satisfied with that response. If not, you can ask the National College to consider your complaint using their complaints process which can be accessed via their web-site.

How do I make a complaint?

You can raise your complaint by email: county.governor.services@hants.gov.uk or telephone us on 01962 845706. You can also complete the electronic complaints form.  Once completed it will be mailed automatically to us. You can write to us at: Hampshire Governor Services, Children's Services Department, The Castle, Winchester, SO23 8UG

What happens and how long will it take?

We will acknowledge your complaint within 5 working days and let you know the outcome of our investigations within 20 working days. If we need further time to make a full response to your complaint we will let you know within 20 working days with an estimate of when you can expect a reply.

Putting things right

If we get something wrong, we will do our best to put it right. We will review our policy and procedures to try to stop it happening again. We will admit our mistakes and offer a full apology.

We monitor complaints and compliments; a summary of the returns we have received for the previous financial year is on our website.

Where the report highlights service delivery problems we use this information to make changes.


If there is anything which makes it difficult for you to pursue your complaint, for example if English is not your first language, please use the same number to contact us and we will discuss how we might help you.