Equality Impact Assessment

Name of the proposal : Mainstreaming Telecare in Hampshire

Department : Adult Services

Name of lead officer : Mark (Adult Services) Allen

Publication date: 19/06/2012

Review date: 26/06/2015

Departmental Manager Approval by : Richard Ellis

Departmental Manager Approval date : 14/06/2012

 

 

Main purpose and aims of the policy, plan or project

The project to mainstream telecare in Hampshire is one that seeks to expand and improve the delivery of telecare and associated assistive technology services to all residents of the area.

Telecare is a combination of wireless alarms and sensors fitted within the home. It is monitored through a phone line, 24 hours a day 7 days a week and aims to help people, of any age, to live safely and independently in their own homes for as long as possible.

The proposal will seek to replace the ad hoc and limited delivery of services with a fully managed service provided via a strategic partner to the authority.

The business case to the project details expected efficiencies to the department through avoidance of recourse to more expensive care provision, for example, avoindance of admittance to residential care. This would also benefit individuals who would be able to maintain independance for longer in their own homes. This project would extend the opportunity to recieve telecare service to significant numbers of the Hampshire population, either through care managment or via self funded care. It may be that there are individuals or groups who have traditionally resisted the use of assistive technology. It will be the role of the provider to ensure technological solutions are culturally sensitive and develop a personalised response to service delivery.

Main elements of the policy, plan or project

The current phase of the project is the development of a business case followed by a procurement process.

Significant investigation for the mainstreaming of telecare has been undertaken by PA Consulting Ltd, including consultation with external partners.

The provision of telecare and assistive technology services are innovative solutions to care needs.

Detailed Assessment

Age: Impact : Medium
Any specific issues identified: The mainstreaming of telecare services will enable older people to live independantly for longer in their own homes. It will also ensure people who care for older people will receive enhanced levels of respite from caring responsibilities. There are currently lower levels of telecare provision within Hampshire.
What action will be taken to address any identified issues: Mainstreaming and extending telecare provision within Hampshire through the procurement of a Strategic Delivery Partner.
Disability: Impact : Medium
Any specific issues identified: There are currently lower levels of telecare provision within Hampshire, increasing the availability of provision will enable more access to Telecare services which are tailored to meet the needs of the service user and consider their wishes and preferences.
What action will be taken to address any identified issues: Mainstreaming and extending telecare provision within Hampshire through the procurement of a Strategic Delivery Partner.
Faith: Impact : No Impact
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Gender: Impact : No Impact
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Transgender: Impact : No Impact
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Race: Impact : Medium
Any specific issues identified: It is currently not known how responses to alarm calls would be coordinated if the service user was not able to speak English.
What action will be taken to address any identified issues: Mapping of BME communities would enable an insight into where there is potential need for language support.

Identifying the uptake of Telecare services within BME communities and exploring any other potential barriers to accessing the service.

Sexual Orientation: Impact : No Impact
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Marriage / civil partnership: Impact : No Impact
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Pregnancy & maternity: Impact : No Impact
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Other factors: Impact : No Impact
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Details of why some groups are low and/or no impact

The provision of telecare services will have a high positive impact on all groups. The provision is based on individual need and therefore will enable service users to choose the Telecare which is tailored to their needs and preferences.

Although there is no disporportionate impact on Race, there are issues to be explored to ensure that those service users who do not speak English, are able to receive a service in their spoken language.

Conclusion

The provision of telecare services will have a high positive impact on all groups. The provision is based on individual need and therefore will enable service users to choose the Telecare which is tailored to their needs and preferences.

Although there is no disporportionate impact on Race, there are issues to be explored to ensure that those service users who do not speak English, are able to receive a service in their spoken language.

 

For more information please visit the Hampshire County Council Equality & Diversity web page.