Hampshire County Council: fit for the future
In Hampshire, we are proud of our strong record of delivering excellent services that provide value for money.
Over the last year, we have risen to the challenge of national spending cuts with an ambitious programme of savings and modernisation, while protecting frontline services and reducing the impact on those who need our support most.
To find out more about our services, achievements and priorities, view our Performance Report.
Open for Business
Our Plan for 2011-13, Open for Business, sets out how we will transform the County Council into a modern business delivering sustainable public services. The Plan establishes a set of priorities – and here we take a look at a few of the highlights.
Improving outcomes for vulnerable and disadvantaged groups
The County Council’s safeguarding work and services for children in care were judged by Ofsted inspectors to be good with outstanding capacity for improvement.
We launched a new internship programme for young people leaving the care of the Local Authority. To date, seven young people have had work experience at the County Council, while studying for an NVQ Level 2 qualification.
The numbers of adult social care users choosing the care they receive increased, with 73% getting self-directed support or personal budgets.
Enhancing community engagement and partnership working
The Crime Reports website was launched, providing the latest, detailed data about crime and anti-social behaviour (in partnership with Hampshire Constabulary, Hampshire Fire and Rescue, the Probation Service and all district and unitary councils across Hampshire and the Isle of Wight).
Supporting the local economy
Plans for providing faster broadband in the county were given a ‘kick start’ thanks to £5 million of Government funding.
We purchased 6.1 hectares of land in North Hampshire to provide new farming opportunities.
Enhancing the environment
We continued to be the top county in England for recycling, with only 8.33% of your household rubbish sent to landfill.
We launched phase one of the Eclipse Bus Rapid Transit bus-way connecting Fareham and Gosport, making bus journeys more reliable.
Modernising and changing services
More than 300 units of Extra Care housing were opened during the year across the county, allowing older people to remain living in their own home, with the reassurance that support is available when needed.
We successfully recruited new volunteers for Community Museums, helping to keep valued local facilities open.
Improving customer service
We were able to offer 95.2% of parents a place for their child at their first preferred secondary school for September 2012, almost 10% higher than the national average.
More online ‘self-service’ systems were developed, so that residents can access services over the internet 24 hours a day.
Delivering efficiencies and expenditure reductions
£55 million of savings were achieved, delivering our full efficiencies and transformation programme for the year and placing the County Council in a strong position for 2012/13.
We completed a review of our ‘back office’ services, making them more effective at a lower cost. This gives us opportunities for sharing or selling some of these services to other public sector organisations, which will help ensure that the money spent on frontline services is maximised.
A new development programme for staff was launched, so that they have the right skills to continue to meet the challenges ahead, while focusing on the quality of services for Hampshire residents.
Our priorities for 2012/13:
The County Council’s priorities for this year remain the same as those established in the Open for Business Plan. However, we will have a particular focus on:
- Achieving more efficiencies and reducing costs.
- Continuing to modernise services.
- Creating new opportunities for selling and sharing services. This is increasingly important, as working in partnership means we can lower costs and continue to improve the quality of services for residents.
Did you know that the County Council is responsible for:
- Championing excellence in all Hampshire schools (542 across the county, educating approximately 170,000 children);
- 19 museums and sites of interest;
- Seven country parks;
- Almost 3,000 miles of rights of way;
- Three arts centres and over 50 libraries and Discovery Centres;
- Services that support over 95,000 vulnerable adults;
- Handling 800,000 tonnes of municipal waste;
- Maintaining more than 5,200 miles of road.