Service availability and known issues

This page offers information on the status of school services from Hampshire IT. Major problems and scheduled service interruptions are shown here. For details of the downtime for your school when it migrates to HPSN2, see the HPSN2 rollout page on Hantsnet.

Current issues

Start	End	Service affected	Description
Thursday 02 February 2012 - 23:00	Friday 03 February 2012 - 01:00	OWA	Please be aware that OWA will be unavailable on between Thursday 02 February 2012 - 23:00 and Friday 03 February 2012 - 01:00 due to essential maintenance work being carried out. We apologise for any convenience that this may cause you.

Next changes

Start	End	Service affected	Description

Recent changes

Start	End	Service affected	Description
Monday 30 January 2012 - 4:00pm	Monday 30 January 2012 - 7:00pm	Centrally Hosted SIMS	Please be aware that Centrally Hosted SIMS will be unavailable on Monday 30 January 2012 between 4:00pm and 7:00pm due to essential maintenance work being carried out. We apologise for any convenience that this may cause you.
Monday 16 January 2012	Tuesday 24 January 2012	HPSN2	Virgin Media Business needs to upgrade software on the HPSN2 infrastructure. All work will be done between midnight and 6am, during which time you might suffer a short interruption (no more than five minutes) to your HPSN2 service.
Monday 23 January 2012 13:00	Monday 23 January 2012 14:00	EDDIE server	The EDDIE server will be unavailable for one hour while the service is upgraded to a virtual environment.

Start

End

Service affected

Description

Monday 30 January 2012 - 4:00pm

Monday 30 January 2012 - 7:00pm

Centrally Hosted SIMS

Please be aware that Centrally Hosted SIMS will be unavailable on Monday 30 January 2012 between 4:00pm and 7:00pm due to essential maintenance work being carried out. We apologise for any convenience that this may cause you.

Monday 16 January 2012

Tuesday 24 January 2012

HPSN2

Virgin Media Business needs to upgrade software on the HPSN2 infrastructure.

All work will be done between midnight and 6am, during which time you might suffer a short interruption (no more than five minutes) to your HPSN2 service.

Monday 23 January 2012 13:00

Monday 23 January 2012 14:00

EDDIE server

The EDDIE server will be unavailable for one hour while the service is upgraded to a virtual environment.


Contact us For urgent issues, call the IT Help Desk on 01962 847007. For anything else, see our contact page.

Contact us

For urgent issues, call the IT Help Desk on 01962 847007. For anything else, see our contact page.