ePayments for schools
ePayments for schools allows parents to pay online for school meals, trips etc from a school's website and updates SAP via the Hampshire County Council ePayments service.
The service provides an interface between an application for dealing with cash transactions used by a school and the Hampshire County Council ePayments service. This reduces the time spent handling cash within a school.
How can I start using ePayments for schools?
If you have:
Tucasi software - subject to purchasing the relevant module, you can be connected as and when Tucasi can install and configure the module. For more information contact Tucasi on 0844 800 4016.
No software - the service has initially been set up to work with Tucasi (subject to purchase from Tucasi of the relevant internet payment module) and the software developed and used by Liss School. For more information contact Liss School via email@example.com or Tucasi on 0844 800 4016.
Other software for dealing with cash in schools - please advise your supplier to contact us and we can provide technical documentation that will enable them to evaluate the work involved in connecting to the Hampshire County Council ePayments service.
In the future we'll investigate the possibility of connecting SIMS Dinner Money V7 to the county ePayments system, we will update schools in due course. Please note: the Dinner Money module is not part of the core Hampshire County Council SIMS licence and will need to be purchased separately from Capita Education Services.
If the software supplier can provide data in the required format it should be possible to connect them to the ePayments service. However, each request is reviewed on a case-by-case basis and there could be costs to the supplier from Hampshire County Council IT Services for development and testing work. Please ask the supplier to make contact via email initially to firstname.lastname@example.org.
What items can be purchased via my website?
A standard set of GL codes 8kb is provided.
If you wish to add a new code please contact the County Treasurers department.
What are the charges for using the service?
A charge of 1.5% is applied to all payments made through this service.
Charges are collected from each participating school by the County Treasurer on a six monthly in arrears basis (1 April to 30 September, 1 October to 31 March). The charge will be made against a specific GL code, 4930.
We hope the benefits (reduced handling of cash and time at the bank, less cash in schools) will mean that the charge does not get passed on to parents. However, it is at the discretion of each school and the charge can be passed on if necessary. Please discuss this with your software supplier to ensure that the software is configured correctly.
When does SAP get updated with the transaction information?
Completed transactions up to 4:00 pm on each day are visible in SAP from 6:30 pm onwards on the same day. The transaction does not include individual names.
How do I know who has made a payment?
This detail will be available from the supplier’s software.
How are refunds, if necessary, provided to parents?
The system cannot issue refunds. Refunds will have to be made using a school cheque.
For more information or to sign up to the Hampshire County Council ePayments service please contact the IT Help Desk.
For urgent issues, call the IT Service Desk on 01962 847007. For anything else, see our contact page.