HPSN2 performance

Scheduled downtime for HPSN2 is shown on the service availability page.

	Core	Non core
March 2013	99.98%	100%
February 2013	99.93%	99.98%
January 2013	100%	100%
December 2012	99.99%	99.99%
November 2012	100%	100%
October 2012	99.95%	99.99%
September 2012	99.96%	100%
August 2012	100%	99.99%
July 2012	99.97%	100%
June 2012	99.97%	99.97%
May 2012	99.98%	100%
April 2012	99.94%	100%
March 2012	99.99%	100%
February 2012	99.99%	99.99%
January 2012	99.63%	100%
December 2011	99.61%	100%
November 2011	100%	99.99%
October 2011	100%	100%
September 2011	100%	100%
August 2011	n/a	100%
July 2011	100%	100%
June 2011	100%	100%
May 2011	100%	100%
April 2011	100%	100%

These figures show the availability of the entire HPSN2 service; they do not show when the service is down for an individual person or school. They also don't cover times when HPSN2 is slower than usual, or when we schedule downtime in advance (for example, for maintenance).

We aim to make HPSN2 available 99.5% of the time during core hours (8am-6pm Monday to Friday during term time).

Outside of core hours, we aim to make HPSN2 available at least 99% of the time.