Hampshire IT

Glossary

A guide to some of the abbreviations and more technical terms used on the Hampshire IT Schools site.

A | B | C | D | E | F | G | H | L | M | N | O | P | R | S | U | V | W

A

AdminICT / Admin ICT mailing list
This list is designed to support and aid communication between Admin Officers, SIMS co-ordinators, Network Managers and other support staff. subscribe to the Admin ICT list

Adware
This software can be automatically installed on your computer when you visit some websites or it may be a hidden part of some downloads. Users often don't know that Adware is installed until it starts to display banners or pop up adverts on the computer.

AM / Assessment Manager
SIMS Assessment Manager - module providing a means of recording a pupil's marks, grades and other scores to meet the school's day to day assessment needs and the statutory assessment requirements of the National Curriculum.

Applications
Designed to help the user perform a particular task. Applications are also called software applications, programmes or apps. Examples include Microsoft Word, Excel or Access.

Attendance
SIMS Attendance - module enabling schools to record and monitor all aspects of a pupil's attendance and absence from school.

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B

Backup
Backups provide protection for the school and its electronic data resources. A backup restores system data to a known state. More information on Hampshire IT Remote Backup Service.

BAU / Business as usual
Hampshire IT (non-project) services e.g. the majority of projects become BAU once complete.

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C

Centrally Hosted SIMS / CH SIMS
Centrally Hosted SIMS provides the software centrally, from Hampshire County Council's data centre, allowing schools to access SIMS via the internet. This replaces the original method where SIMS is installed on a local school server or on a standalone PC.

Cloud-based computing
Cloud or internet-based computing is a way of delivering common applications via a web browser, rather than having them installed on your computer. We are looking to exploit this way of working to deliver an alternative email solution to OWL and @Mail.

Consultancy
Hampshire IT’s Consultancy service provides advice and guidance to schools on all their ICT needs. From printers to whole school networks, our consultants can help you make the right decisions.

CTF / Common Transfer File
Method of electronic transfer of pupil data between schools or through an intranet provided for the purpose, for on behalf of a local authority.

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D

DfE / Department for Education
The Government department responsible for education and children's services. DfE Website

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E

EdICT/ Education ICT Support & Development Services
Former name of Hampshire IT. We provide ICT support, development and training to Hampshire schools.

EdICTNet
A standard networking solution for schools, developed, installed and supported by Hampshire IT. More information on Hampshire IT networks.

email
There are 2 main email systems:

  • @Mail - an email service designed for use by pupils and in the curriculum by staff. Administered locally by the school, administrative access is requested by the school through the normal support route.

  • OWL / Outlook web link - Schools’ email system.

ePayments
ePayments for schools allows parents to pay online for school meals, trips, etc. from some school websites. It updates SAP accordingly via the Hampshire County Council ePayments service.

ePO / electronic policy orchestrator
A centrally automated service for McAfee virus protection software updates for schools subscribing to the anti virus element of the Hampshire IT SLA and who are connected to HPSN SWAN.

ePortfolio
A web-based facility for pupils to store work throughout their education, which can then be used as proof of their achievements.

e-safety
The process of limiting risks to children and young people when using ICT. e-safety is primarily a safeguard and not a technology issue, it relates to the use of all ICT, whether it's fixed or mobile; current, emerging and future.

EYFSP
SIMS Early Years Foundation Stage Profile - a SIMS data return for infant and primary schools

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F

Filtering
Hampshire County Council provides a filtered internet feed that protects pupils from the viewing of inappropriate content. The service is provided via the Hampshire Public Services Network (HPSN). It uses a combination of methods to categorise sites, providing a highly accurate system.

Firewall
A firewall is a part of a computer system or network that is designed to block unauthorised access while permitting authorised communications. It is a combination of software and/or hardware that provides a protective barrier between a computer or network, third party systems and the internet.

FFT / The Fischer Family Trust
An independent, non-profit organisation involved in undertaking and supporting projects addressing the development of education in the UK. The Fischer Family Trust is a registered charity.

Freeware
Usually ‘small’ software programs developed by individuals to achieve a specific task. Freeware is easy to download and free of charge. Freeware often contains spyware and must be security checked before downloading.

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G

GPO / Group Policy Object
A GPO is a feature of the Windows operating systems. GPOs are settings that are applied centrally from a Windows Server to client machines (PCs and laptops) and user accounts. They can be used to control what users can and can't do, what software is available to users or machines and other settings.

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H

Hampshire Wizkid
Hampshire's chosen Learning Platform. Hampshire Wizkid pages

Hantsnet
Hantsnet is a tailored range of managed services, accessed by a Hantsnet Account, with Hantsnet options, access methods and devices to meet your corporate needs.

Hardware
The physical parts of a computer system, including printers, servers and PCs.

HIAS
Hampshire Inspection and Advisory Service.

HPSN / Hampshire Public Services Network
Hampshire's broadband service.

HWI / Hantsnet Web Interface
HWI is a web-based interface which allows the secure delivery of applications over the internet. At present it is used to deliver SAP for schools and SWIFT for Social Services.

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L

Learning Platform
An integrated set of online services that provide teachers, learners, parents and others involved in education with information, tools and resources to support and enhance educational delivery and management. Hampshire's chosen Learning Platform is Hampshire Wizkid.

LEP / Local Education Partnership
An LEP is a public private partnership between a local authority (LA), Partnerships for Schools and a private sector partner.

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M

Malware
Software specifically designed to disrupt a computer system. For example a virus, worm or any program that tries to reinstall itself after you have deleted it. More information on Virus protection.

McAfee
Hampshire's recommended anti-virus software.

MIS / Management Information System
An integrated package of applications used to manage student records, data and the school administration system. Hampshire ITs recommeded MIS is SIMS.

MSI / Microsoft Installer
A piece of software which installs (or removes) other software on a Microsoft Windows system. Hampshire IT use MSIs to install software on multiple computers across schools.

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N

Network
A group of computers that are connected to each other for the purpose of communication.

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O

Ofsted / Office for Standards in Education
Ofsted is a government body set up in 1993 to inspect and assess the educational standards of schools and colleges in England and Wales.

Operating system
An operating system has software that allows users to control computer hardware and acts a host for other software applications.

OST / Onsite Technician
A service from Hampshire IT which offers onsite technical support as a series of regular term-time visits. Schools can either subscribe to 10, 20 or 40 visits a year. Every effort is made to ensure that the same experienced and fully trained Hampshire IT Technician undertakes each visit, so that they can build up an understanding of the individual school infrastructure and IT development plans.

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P

Phishing
Phishing is the criminally fraudulent process of attempting to acquire sensitive information such as user names, passwords and credit card details by masquerading as a trustworthy electronic communication. Communications claiming to be from popular social web sites, auction sites, online payment processors or IT administrators are commonly used to lure the unsuspecting public.

PICATS / Primary Information Communication and Technology Strategy Group
A group that exists to ensure effective consultative/liaison arrangements between schools and the local authority with respect to information management, communications and technology. PICATS / SICATS page.

PCP
Primary Capital Programme.

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R

Reference schools
Reference schools are schools which have agreed to give a warts and all report about Hampshire IT 's products and services (particularly EdICTNet) to other schools in their area. List of reference schools.

REP
Regional Education Partnership.

Remote access
The ability to get access to a computer or a network from a remote location.

Remote backup
A managed storage backup solution for schools who are connected (or wish to be connected) to the Hampshire network via a high speed internet link. Developed and researched by Hampshire IT. Purchasing this solution means schools will no longer need to run their own local backups. Remote backup page.

Remote working
This service allows school staff to safely and securely connect into their school LAN and access everything that they would normally be able to access in school. This includes data, plus applications such as SIMS and SAP. Remote working page.

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S

SAP / Systems, Applications & Products
Finance package used by Hampshire schools.

SEN
Special Educational Need.

Shareware
Software which is intermediate in size and closer to commercial software in available features. It is available online and can usually be used for 30 days on a free trial basis. After this time you would normally be required to purchase a registration code to keep it working.

SICATS / Secondary Information Communication and Technology Strategy Group
As PICATS but for Secondary schools. PICATS / SICATS page.

SIMS / Schools Information Management System
SIMS is a system which provides software modules covering all parts of a school's administration.

SLA / Service Level Agreement
Insurance hours purchased by schools to enable access to support services, e.g. SIMS upgrades, onsite technical support, virus protection. SLA details.

SLG / SIMS Learning Gateway
Web-based tool allowing school staff, pupils and parents to access secure information on their child online. The information includes the child's progress, achievement, attendance, behaviour and special educational needs, etc.

Software
Programs and applications used to operate computers and related devices.

Spam
The abuse of electronic messaging systems (including most broadcast media, digital delivery systems) to send unsolicited bulk messages indiscriminately.

Spyware
A program that ‘spies’ on what you are doing on your computer (e.g. recording the websites you visit) and then possibly reports this information to advertisers or other interested parties. Spyware is potentially more dangerous than Adware because it can also record your passwords and other confidential information. Also known as Key Logger, PC surveillance, PC recorder and PC monitoring.

SWAN / Schools Wide Area Network
Broadband service for Hampshire schools.

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U

UPN
Unique pupil number

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V

Video conferencing
Our video conferencing solution provides real time video and audio to a distributed number of participants simultaneously.

Virus
A program or piece of code designed to be loaded onto a PC without the user's knowledge or permission via a host. The term virus is often attributed to other types of unwanted program, such as worms or Trojans. Many viruses are designed to spread, copying themselves over a computer network or via email. Some do more harm than others and anti-virus software is now essential for all schools.

Types of virus include:

  • Worm - able to copy itself to other systems without a host, does not usually cause harm to software or hardware
  • Trojan - a file that appears harmless which can contain code to destroy data or even damage to hardware

Virus Protection Service
Service which keeps schools' McAfee virus protection software fully up to date, significantly reducing the risk of virus infection. It's fully automated and completely secure within HPSN SWAN. It's delivered by McAfee's ePO platform, which stands for electronic policy orchestrator. On our pages VPS and ePO are two names for the same service.

It's free for schools that subscribe to the anti-virus SLA and are connected to HPSN SWAN.

VOIP / Voice Over Internet Protocol
The routing of telephone voice conversations over the internet or any other IP-based network. [Ordering VOIP]

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W

Web portal
A project looking at a replacement for our websites which will enable school staff to access all their Hampshire IT online resources in one place, with one sign in.

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Contact us

For urgent issues, call the IT Help Desk on 01962 847007. For anything else, see our contact page.