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e-Learning FAQs - Client

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I am thinking about commissioning an e-learning product
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What are the benefits of e-learning products?

They can be accessed at any time and at any location when the learning is needed  - saving you direct costs, travel time and venue hire. They can quickly deliver a message to a wide audience. A consistent message is given, updates are easy to introduce, and the content can be referred back to at any time.


Can e-learning help / is it suitable for my requirements?

e-Learning can be used on its own or may support other forms of learning. Past clients tell us they chose e-learning products for some of the following reasons:

  • “To reach a wide audience”

  • “It is a good way to get a lot of people to access basic theoretical or process information”

  • “Provides an evidence trail of how many staff have completed it”

  • “A good medium for delivering a dry subject in an interactive way.”

  • “Provides an alternative format for a paper-based manual, which is difficult and costly to distribute”


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How long will an e-learning product take to develop?

A good guideline is two months from start to finish. This is obviously flexible, depending on availability of key people and how complex the e-learning product is. The development time includes time for you to confirm the learning content, and time for the content to be quality assessed.


How ‘fancy’ can we make it?

e-Learning products can include straight text, pictures, moving images, and interactions; e.g. quizzes, tests, links to websites, interactive diagrams and activities.


Are there different types of e-learning products?
Yes, here are some of the ways in which e-learning can be used:

  • e-Briefing – conveys information in a user friendly and interactive way

  • Guidance – provides case studies and step by step support

  • Pre-course preparation – ensures that everyone has a common level of knowledge and understanding before face-to-face training

  • Post-course follow up – interactive summaries, refreshers, tests

  • Online tests – checks understanding, creates a record of achievement

  • e-Courses – full interactive learning delivery


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How have other users found the end product?

We have consistently received positive feedback about our e-learning products. For example, after one e-learning module, 100% of learners giving feedback felt the content was relevant to them. 96% said that the e-learning module had delivered the course effectively, and 96% said that the e-learning layout was helpful to their learning.


How much will it cost to have an e-learning product developed?

The cost will depend on how long the course is and whether there are any special requirements. It is based on how many chargeable days it will take to develop, and is calculated at the Hampshire Learning Centre standard daily rate for consultancy. There is no licence charge per person for use of the e-learning module. Please call or email us for an informal chat about costs for a project you have in mind.


Can an e-learning product be updated?

Yes. That’s one of the useful things about e-learning,; if something changes, the e-learning module can be updated and there is one central place for reference. This can then be rolled out as soon as the update is made.

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What are the benefits of e-learning in terms of people reached, costs saved?

e-Learning products can be extremely cost effective, reaching a wide audience in a short time frame. Approximately 400 staff viewed our Freedom of Information Act module in the first three days after launch. Roll-out of this information would have been significantly slower if the same number of staff had attended face-to-face briefings. Staff were also away from their work for a much reduced time because there was no travelling to and from venues. Compared with other forms of learning activity, one particular e-learning module cost 20% of an equivalent face-to-face briefing.


Will e-learning replace other forms of training?

No. e-Learning isn’t designed to replace all other training, but to aid other learning interventions and to provide additional support in getting the message across. It may be delivered on its own or as part of a blended approach, combining different learning methods together.


How have other clients found the process of developing an e-learning product?

Here are some comments we have received:

  • “The process was well supported and end product of a good standard.”

  • “Very satisfied and it achieved the aims.”

  • “Good process, good value, sound product.”



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