Introduction to Care Management e-Learning

Hampshire Learning Centre, working with specialist staff from Adult Services, have developed a 30 minute e-learning course to introduce you to the Care Management process.

What will the Introduction to Care Management e-Learning cover?
This e-Learning module will introduce you to the care management process and how this is applied in Hampshire Adult Services. This module looks at the way that the role of a care manager has developed, the process and changes which have been undertaken, and how the role may change in the future. The e-learning also explores how a care manager works, and the tasks they undertake.

Leaning Aim:
To provide an introduction to the care management process and how this process is applied in Hampshire Adult Services

Learning Outcomes:
By the end of this e-learning module, you will be able to:

• Explain how the care management process has developed since 1988.

• Describe the purpose of the seven stages of care management

• List the key policies and procedures that support the care management process in Hampshire Adult Services

• Discuss current developments in the care management process and be aware of the potential changes in the care manager role in the future.

How to use the e-learning:
Once you have begun the e-learning please use the icons below to navigate your way through the e-learning
To navigate through the e-learning simply click the "Back" or "Next" arrows  to move from page to page.
To return to the beginning of the course select the 'Home' button.
To exit the course select the 'Exit'  button.
To view a help information or the site map, click the 'Help' button.

About this e-Learning
Visits and progression through the course are tracked so that training via e-learning can be measured for effectiveness and provide a log as part of individual performance development
This e-Learning is aimed at any staff who wish to improve their knowledge of the care management process, but must be completed by all new care managers within two weeks of their appointment.
This e-Learning will take approximately 30 minutes to complete.

If you are a member of Hampshire County Council's staff and are logged into Hantsnet, you will be able to view this e-learning, if you are not a member of Hampshire County Council staff, or are not logged into Hantsnet, you will not be able to view this e-learning.

To view this e-learning, click the Launch Course button:


(Current Version : 1.5)

Are you trying to access this e-learning from a school? If so, click here

Once you have completed the course please fill in a feedback form to let us know how you found the course.

If you are unable to view the interactive course, the content of this course can be found in this accompanying workbook. To download this e-Learning in workbook format, click here.

If you have any queries or questions, or would like to talk to someone about tailoring this e-learning for your own organisation, please contact learning.centre@hants.gov.uk