Service Planning e-Learning

Hampshire Learning Centre have developed a 10 minute e-learning course to introduce you to the fundamentals of service planning. It will also help you understand how service planning can be used within the Council, and how the process works as part of a Service Planning Cycle.

What will the Service Planning e-Learning cover?
This e-Learning will look at what service planning means, and how you can write Service Plans.

Learning Outcomes:

By the end of this e-learning module, you will be able to:

• Describe what is included in Service Planning

• Prepare for Service Planning

• Consider six key questions that will help you plan your service

• Write an improvement plan showing actions, the difference that will be made for service users (the outcome) and how this will be measured

• Follow examples for monitoring and reporting on progress

• State the yearly timetable for service planning

How to use the e-learning:
Once you have begun the e-learning please use the icons below to navigate your way through the e-learning
To navigate through the e-learning simply click the "Back" or "Next" arrows  to move from page to page.
To return to the beginning of the course select the 'Home' button.
To exit the course select the 'Exit'  button.
To view a help information or the site map, click the 'Help' button.

About this e-Learning

Visits and progression through the course are tracked so that training via e-learning can be measured for effectiveness and provide a log as part of individual performance development
This e-Learning is aimed at any staff who are involved in Service Planing.
This e-Learning will take approximately 10 minutes to complete.

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If you are a member of Hampshire County Council's staff and are logged into Hantsnet, you will be able to view this e-learning, if you are not a member of Hampshire County Council staff, or are not logged into Hantsnet, you will not be able to view this e-learning.

To view this e-learning, click the Launch Course button:


(Current Version : 1.6)

Are you trying to access this e-learning from a school? If so, click here

Once you have completed the course please fill in a feedback form to let us know how you found the course.

If you are unable to view the interactive course, the content of this course can be found in this accompanying workbook. To download this e-Learning in workbook format, click here.

If you have any queries or questions, or would like to talk to someone about tailoring this e-learning for your own organisation, please contact learning.centre@hants.gov.uk