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Mobile phone service

PDA

The Mobile phone service offers a solution to connect corporate or personal mobile phones to work emails, calendar and contacts on the move.

There are several options for accessing the mobile phone service:

  • Corporate smartphone - phone and SIM provided, set up and installation is carried out by IT Corporate

  • Corporate mobile phone - phone and SIM provided, SIM sent to you, insert SIM card as per handset instructions

  • SIM only (smartphone) SIM sent to you, insert SIM card as per handset instructions, set up is done by owner of phone using instructions on Learn.IT.

  • SIM only (mobile phone) SIM sent to you, insert SIM card as per handset instructions.

  • Personal smartphone and SIM - access to email and calendar provided, set up is done by owner of phone using instructions on Learn.IT.

For more information on the different options, see the IT Catalogue.

Help using your smartphone & mobile

If you have a personal smartphone which you need help with setting up or using, see the setting up and using guidance for Good for Enterprise.

Online manuals for corporate smartphones and mobiles can be found on the Hantsnet Mobile phones page.

If you cannot resolve your problem with the above pages, contact the IT Helpdesk on 01962 847000, open 24 hrs, 7 days a week (limited service outside hours 08:00 - 17:00)