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Proposed changes to opening hours for libraries in Eastleigh Borough

We have a key library in each district council area across Hampshire. This library will be a central hub, supporting the smaller libraries in the district. Our goal is for the 11 key libraries to be open for at least 50 hours per week, 6 days a week.

The other libraries in each district have been designated as large, medium, small or neighbourhood. Each designation has a minimum number of opening hours and all will be closed at least one day a week.

Chandler's Ford

Chandler’s Ford is designated as a key library.
There are no proposed changes.

Number of responses
27

Feedback

Varied comments, which included appreciation that Chandlers Ford’s hours will remain unchanged. Others suggested that Chandler’s Ford hours should be reduced in order that Eastleigh could have longer hours and that late nights are very quiet and therefore not required. There were also comments about noise in the library.

Day Opening hours
Monday 9am-5pm
Tuesday 9am-7pm
Wednesday 9am-5pm
Thursday 9am-7pm
Friday 9am-5pm
Saturday 9am-4pm
Total hours 51 hours

Comments

No change as designated key library for Eastleigh Borough due to level of business

 

Eastleigh Library

Eastleigh is designated a large library.

Number of responses Agree with proposal Disagree
Original proposal 178 28 (16%) 150 (84%)
Revised 146 93 (64%) 53 (36%)

Feedback

From original proposed change: 74% of disagrees wanted to retain the Monday opening i.e. daily sessions except for Sundays. 57% of disagrees suggested this was done by opening later than 9am each day. Eastleigh Borough Council also expressed concern about closing on Mondays.

From revised proposals: although there was a majority in agreement with the alternative proposal 36% still disagreed. Of these 51% wanted an opening earlier than 10 am and 36% wanted 9.30 but only one suggested closing later than 5

Day Current opening hours Original proposal Revised proposal Alternative proposed change
Monday 9am-5.30pm Closed 10am-5pm 9.30am – 5pm
Tuesday 9am-5.30pm 9am-5.30pm 10am-5pm 9.30am – 5pm
Wednesday 9am-5.30pm 9am-5.30pm 10am-5pm 9.30am – 5pm
Thursday 9am-5.30pm 9am-5.30pm 10am-5pm 9.30am – 5pm
Friday 9am-5.30pm 9am-5.30pm 10am-5pm 9.30am – 5pm
Saturday 9am-5pm 9am-5pm 10am-5pm 9.30am – 4pm
Sunday Closed Closed Closed closed
Total hours 50.5 hours 42 hours 42 hours 44 hours

Comments

Based on the feedback received the library will open at 9.30 instead of 10.00 but will close at 4 on Saturdays instead of 5 thereby reducing the total number of hours cut.  The shortfall in savings will be made through efficiencies identified as part of the consultation.

 

Fair Oak Library

Fair Oak is designated as a neighbourhood library.
No proposed changes.

Number of responses
7

Feedback

Pleased that the hours will not change, although one comment suggested that the late night was not required.

Day Opening hours
Monday Closed
Tuesday 2pm-7pm
Wednesday Closed
Thursday 2pm-5pm
Friday 9.30am-1pm
Saturday 9.30am-1pm
Total hours 15 hours

Comments

No changes as opening hours are already below the target for neighbourhood libraries

 

Netley Library

Netley is designated as a neighbourhood library

Number of responses Agree with proposal Disagree
76 31 (41%) 45 (59%)

Feedback

90% of disagrees wanted to keep a late night. There were no positive comments about the plan to open on Monday, other than from Eastleigh Borough Council.

Day Current hours Proposed hours Revised proposal
Monday Closed 10am-1pm Retain current opening hours
Tuesday 2pm-7pm 2pm-5pm Retain current opening hours
Wednesday Closed Closed Retain current opening hours
Thursday Closed Closed Retain current opening hours
Friday 9.30am-5pm 10am-5 Retain current opening hours
Saturday 9.30am-1pm 10am-1pm Retain current opening hours
Total hours 16 hours 16 hours  

Comments

The current opening hours will be retained.  The proposed changes to the  opening hours were designed to maintain accessibility for customers in conjunction with changes to hours in other libraries in the area.  However now  Hedge End and West End will remain unchanged there is no justification to alter the pattern of opening at Netley. Some other efficiencies have been identified as part of this consultation.

 

Hedge End Library

Hedge End is designated as a medium library.

Number of responses Agree with proposal Disagree
60 48 (80%) 12 (20%)

Feedback

80% agreed with the proposals. Comments from the disagrees varied from keep open Wednesday (2), open for longer, e.g. more late nights, later on Saturday (9), keep the current hours (3). However the Town Council and Borough Council were unhappy with the proposals.

Day Current hours Proposed hours Revised proposal
Monday 9-30am-5pm 9.30am-5pm Retain current opening hours
Tuesday 9.30am-5pm 9.30am-5pm Retain current opening hours
Wednesday 9am-1pm Close Retain current opening hours
Thursday 9.30am-7pm 9.30am-7pm Retain current opening hours
Friday 9.30am-5pm 9.30am-5pm Retain current opening hours
Saturday 9.30am-1pm 9.30am-1pm Retain current opening hours
Total hours 39.5 hours 35.5 hours  

Comments

Following discussions with LIS on the possibility of increasing opening hours through installing self service to release staff time and using volunteers, Hedge End Town Council has offered to contribute to the cost of installing self service technology. Therefore there will be no change to opening hours as part of the current review.

 

West End Library

West End is designated as a neighbourhood library.

Number of responses Agree with proposal Disagree
119 33 (28%) 86 (72%)

Feedback

54% of those disagreeing wanted the library to stay open on Thursdays and 25% of disagrees wanted to stay open on Friday mornings to correspond with activities held in the community centre.  The Parish Council and Borough Council were also opposed to the changes due to the funding opportunity in 2012 to increase the library floor space using developers contributions.

Day Current hours Proposed hours Revised proposals
Monday Closed Closed Retain current opening hours
Tuesday 2pm-6pm 2pm-6pm Retain current opening hours
Wednesday Closed 9.30am-1pm Retain current opening hours
Thursday 9.30am-1pm Closed Retain current opening hours
Friday 9.30am-1pm & 2pm-5pm 1pm-5pm Retain current opening hours
Saturday 9.30am-1pm 9.30am-1pm Retain current opening hours
Total hours 17.5 hours 15 hours

Comments

Following discussions with LIS on the possibility of increasing opening hours through installing self service to release staff time and using volunteers, Eastleigh Borough Council and West End Parish Council have offered to contribute to the cost of installing self service technology and move forward with the extension to the library. Therefore there will be no change to opening hours as part of the current review.