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Communicating with people who are deaf or hard of hearing

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Always check first with the person which method they prefer to use when communicating.

Types of Communication

  • Lip reading is a way for a deaf person to gain information about what is being said. This is done  by watching lip movements (patterns) and linking this to clues from body language. Only 30 - 40% of any sentence is lip-readable so the rest is guesswork based on the context of the conversation.

  • When you are talking with a deaf person make sure they can see clearly your face and mouth while you are talking. Skilled lip readers may want a professionally trained lip speaker present at a meeting or interview.

  • British Sign Language (BSL) is a recognised language. It has grammar, tenses and word order that are different from English. It is a visual language, using hand shapes, hand movements and facial expressions to convey meaning

  • Sign-supported English (SSE) and signed English (SE) are used by some deaf people. They are both based on spoken English and have similar structure and grammatical rules.

  • Sign-supported English combines sign language and spoken English, whereas signed English is a direct representation of spoken English.

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