ListsLists can be very useful for setting out information. Here are a few points you should remember when using lists.

It can look over formal to use initials rather than forenames when listing names. Forenames look friendlier and are easier to remember for users of the list. If you need to use titles in the list, be consistent and use them for everyone. Singling out some people from others can give offence. For instance, if you use titles for women but not men, it looks as if you are implying it is normal to be male. Compare these two lists:

J K Bloggs
A Smith
Ms Z B Jones
F Clark
Mrs S Watson

Jon Bloggs
Alan Smith
Zena Jones
Frank Clark
Sarah Watson

The list in bold is more helpful and suggests that the department and the Council are made up of approachable people.