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Chief Officers of Hampshire County Council

Organisation chart - senior management


Hampshire County Council’s Corporate Management Team

The Corporate Management Team (CMT) comprises of eight Chief Officers and is led by the Chief Executive. CMT work with, and for, the Leader and Cabinet to maximise the capacity and effectiveness of the organisation in order to protect and build strong, sustainable public services that improve the quality of life for the people of Hampshire.

CMT acts as the main interface between the Cabinet of the County Council and its officers, employed to serve the organisation and the community. It is the role of CMT to provide the strategic capacity and operational management of the varied services for which the Council is responsible.


Chief Executive Andrew Smith

Andrew Smith, Chief Executive

Andrew Smith, OBE, is Head of Paid Services and has been Chief Executive of Hampshire County Council since December 2007 and is responsible for managing the third largest shire authority in England, serving 1.32 million residents and running a budget of more than £1.75 billion. He oversees the running of 498 local authority maintained schools together with services supporting over 80,000 adults and older people, 6,700 children and families and maintaining more than 5,000 miles of Hampshire’s roads. Hampshire County Council is regarded as being one of the top performing County Councils in the country.

Andrew has worked for the County Council for over 25 years and prior to being appointed Chief Executive, he was the Director of Property, Business and Regulatory Services for 11 years.

Andrew has always taken a strong interest in procurement issues, particularly in relation to construction procurement. He has been an adviser to the last Labour Government and to the Coalition Government on asset rationalisation, procurement and efficiencies. He was Chairman of the National Improvement and Efficiency Partnership for the Built Environment from 2008 to 2012 and the national lead for the Procurement, Capital and Shared Assets workstream (part of the Local Government Association’s Productivity Programme). In the latter role, he was the lead officer responsible for producing the National Procurement Strategy for use by local authorities in England. He is a member of the Capital Advisory Group for the Secretary of State for Education.

Andrew was the lead Chief Executive with Baroness Hanham, the junior minister at the Department of Communities and Local Government, for the National Programme for Capital Asset Pathfinders. He was also lead Chief Executive for Improvement and Efficiency South East (iESE) from 2010 to 2012. Andrew is currently Chairman of the South East Strategic Chief Executive’s group.

His principal interest now is to remodel the County Council to maintain its high performance with a declining resource base.

Andrew was awarded an OBE in 2006 in recognition of his services to local government.


Corporate Services

Corporate Services came into effect on 1 August 2012, following a review of all the support services that keep the County Council functioning on a day-to-day basis, including Human Resources, Finance, Information Technology and Procurement.

The new operating model for Corporate Services adopts a more joined up and collaborative way of working that avoids duplication and reduces cost across the organisation. These changes have brought substantial benefits to the County Council, placing us in a uniquely strong position for future growth and investment.

Corporate Services is made up of three function areas, each headed up by a Director.

Carolyn Williamson, Director of Corporate Resources

Carolyn Williamson, County Treasurer

Carolyn Williamson joined Hampshire County Council in August 2010 as County Treasurer, as well as Treasurer to Hampshire Pension Fund, Hampshire Fire and Rescue Authority and the Police and Crime Commissioner (formerly Hampshire Police Authority).

In May 2012, following the County Council’s review of Corporate Services, Carolyn’s role was expanded to encompass Finance, HR, IT and Customer Contact through Hantsdirect. Carolyn is currently leading on two significant programmes of work:

  • the development of a shared services partnership between Police, Fire and County Council Corporate Services
  • the creation of the Integrated Business Centre, which forms part of the shared services partnership, combining ‘leading/best practice’ processes with Centres of Expertise.

Carolyn was formerly the Deputy Chief Executive and Executive Director of Resources at Southampton City Council. Prior to that she was Director of Corporate Services with Inverclyde Council, in West Central Scotland, and before that held a number of finance posts in Local Government and the NHS across Scotland.

Carolyn is CIPFA (Chartered Institute of Public Finance and Accountancy) qualified, since 1991. She was presented with the Iain Doig CIPFA award in 2004 for her contribution to CIPFA and was also presented with the CIPFA Public Reporting & Accountability Award for Innovation in 2004. She was Chair of LASAAC (Local Authority Scotland Accounts Advisory Committee) and a member of CIPFA/LASAAC until 2005.

Paul Archer, Director of Policy and Governance

Paul Archer

Paul Archer is responsible for Governance of the County Council, including the Monitoring Officer role, member advice and support, corporate compliance, risk and Emergency Planning. He also has responsibility for the organisation’s in-house Legal Services function, Communications and Performance and Policy, Programmes and Partnerships.

Paul qualified as an accountant in 1997. He spent five years as Head of Waste Management from 2002 for the top performing and most forward thinking Waste Disposal Authority in the UK, leading the Authority through the successful development and implementation of key, world class infrastructure valued at some £200m.

After three years as Assistant and Deputy Director in Environment, Paul took on the role of Assistant Chief Executive in May 2010 and, over the past two years, has successfully led the Council’s £100m efficiencies and expenditure reduction programme.

Dr Ruth Milton, Director of Public Health

Dr Ruth Milton

Ruth Milton took up the role of Hampshire County Council's Director of Public Health in April 2013 when the County Council assumed responsibility for Public Health. Previously she was joint Director of Public Health for the County Council and Hampshire Primary Care Trust (PCT). She has been a PCT Director of Public Health since 2002 with experience of working with colleagues across the region and nationally. Prior to working in Hampshire she was the joint Director of Public Health for Surrey PCT and Surrey County Council from 2006 to 2010, during which time she was also medical director for Surrey PCT. Her early medical background was in hospital medicine in London. She is currently a regional representative of the Association of Directors of Public Health and a Continuing Professional Development adviser for the Faculty of Public Health.

Ruth Milton and her team provide the specialist leadership to the County Council's Public Health responsibilities. While there are number of key responsibilities which must be delivered, such as sexual health services, NHS Health Checks, the National Child Measurement Programme, Public Health advice to NHS Commissioners and health protection, the Council will decide on other priorities for the county based on the needs of local populations. These services may vary across the county.


Gill Duncan

Gill Duncan, Director of Adult Services

Gill Duncan was appointed Director of Adult Services in 2008. Prior to this, Gill has worked in Adult Services previously as Director for Residential Nursing Care and more recently Assistant Director for Older Person’s and Physical Disability Services. Gill has extensive background across social care and health working at front line and senior management level. She began her career in nursing and progressed to Chief Executive of one of the original Primary Care Trusts in Hampshire.

The support services provided by Adult Services are accessed by some 86,000 Hampshire residents each year. This includes, 23,000 people who meet our eligibility criteria, that is they have substantial or critical social care needs, 4,000 people accessing a reablement service, helping them to regain their independence after an illness or stay in hospital, and 45,000 who access equipment and adaptations.


John Coughlan

John Coughlan, Director of Children’s Services

John Coughlan became Hampshire’s first Director of Children’s Services in August 2005, establishing the new department responsible for schools and children’s welfare following the Children’s Act 2004. John was Corporate Director of Social Care in Telford and Wrekin Council between 2001 and 2005. His role included that of former statutory Director of Social Services alongside responsibility for strategic housing, environmental health and trading standards. Between 1997 and 2001, he was Assistant Director for Children and Families in Dudley, and prior to that he held a number of senior management positions in Birmingham Social Services. He has worked extensively with children and young people in various settings, but especially children looked after. John was recently Joint President of the Association of Director’s of Children’s Services and was awarded a CBE in 2009.

The Children’s Services Department has a vision to make Hampshire a better place for children and young people by leading Hampshire’s Children’s Trust, the public sector partnership for children. Ofsted has rated the Department as 'performs excellently' in its last two annual reports, which is the highest grade awarded. In Ofsted's main inspection of Children's Services in July 2011, the Department's capacity to improve was rated as 'outstanding'.

John was appointed Deputy Chief Executive in 2010 and has played a leading role in transforming the County Council into a modern business delivering public sector services.


Karen Murray, Director of Culture, Communities and Business Services

Karen Murray

Karen Murray became Director of Culture, Communities and Business Services (CCBS) in April 2011. Before that, she was Director of Property, Business and Regulatory Services which has merged with the Culture, Communities and Rural Affairs department to become CCBS.

CCBS is the Council’s centre for community and cultural services, and also manages our property interests and a range of business services. Karen brings a wealth of experience to this role, having led a large number of services in the Council over many years.


Stuart Jarvis, Director of Economy, Transport and Environment

Stuart Jarvis was appointed as Director of Environment in November 2010. In March 2011, the Economic Development Office moved into the Environment Department, creating the new Economy, Transport and Environment Department.

Prior to this his appointment as Director, Stuart served for 15 months as Managing Director of PUSH (Partnership for Urban South Hampshire) on a secondment from the County Council, where he had been appointed as the Deputy Director of Environment in May 2004. Before joining Hampshire Stuart was the County Planning and Transport Officer for Somerset County Council, and previously worked in various posts in Pembrokeshire County Council, Preseli District Council, Southampton City Council and Dudley Metropolitan Borough Council.

The Department is responsible for Economic Development and Regeneration, Highways and Transport, Waste Management, Minerals and Waste Planning, and general Environment services within the County Council.


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