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Staying at home

Buying help at home support from organisations

Before buying support ask to see the organisation's brochure and a copy of any code of conduct that they have for their staff. You may find that help from more than one organisation may be necessary to provide everything you need.

These are questions you may need to ask ask about staffing issues and charges.

First discussions

Staff

Supervision

Emergencies

Confidentiality

Handling money

Charges

Insurance

Equipment

Complaints

Changes/cancellations

Other questions

 

Personal care from domiciliary care agencies

  • Recording time Hampshire County Council arranged carers spend with you

In this section…