Residential, Nursing and Extra Care
Advice for carers, families and friends
Many people arrange their own care but often it is a member of the family or a friend who asks the questions and becomes closely involved in helping someone move into residential care.
Making the right decision
You may be trying to make arrangements from a distance, or you may be living with the person who needs residential care and it may be difficult for you to come to the decision that residential care is what your relative or friend needs. If you want to talk things through, you can ask the Adult Services department for an assessment of what care is needed, as there might be a more suitable alternative.
There are support groups and telephone helplines that can give you information and advice.
Relative & Residents Association
The Relative & Residents Association can give you information and advice and may be able to put you in touch with local groups whose members will have gone through the experience of helping someone move into residential care.
Local Carers Centre
Andover: Tel 01264 835246
Basingstoke: Tel 01256 353290
Eastleigh: Tel 023 8090 2404
Fareham & Gosport: Tel 023 9250 1592
Havant & Petersfield: Tel: 023 9259 5455
Meon Valley:Tel: 01489 895444
New Forest: Tel: 023 8028 6342
Romsey:Tel 01794 519495
Winchester: 01962 842034
Princess Royal Trust for Carers
Tel: 01962 842034
Tel: 01794 519495
Carers Active Listening Line(CALL)
Tel: 08000 3 23456
Tel: 020 7378 4999
Tel: 0808 808 7777
NHS Carers Direct
Tel:0808 802 0202
Continuing to care
it is important to recognise that residential care can often last a long time so you need to consider the implications of any move including its financial consequences at the beginning so as to try to avoid a move at a later date
Adult Services can help some people with the cost of care home fees although this is dependent on an assessment of their needs and financial circumstances
families and friends are ‘not liable in law' for the care fees but they can choose to make a contribution to the cost of care. They should be aware that it may become a long term commitment and that top ups may be necessary.
your relative or friend should get an annual review of the care they need, so ask to be present at discussions
join the Relatives & Residents association group at the home
if you want to do an activity with your fried or relative talk to the home about how best you can do this
keep an eye on the inspection reports
ask when the inspectors are making their next visit so that you can meet them and talk to them.