Any closures affecting our usual opening times, and changes to service, are advertised on our homepage.
We are open on the 1st and 3rd Saturday of each month. Saturdays are generally less busy in terms of visitor numbers than weekdays and therefore offer an excellent choice of visiting day for those who prefer a quieter atmosphere. Documents may be ordered at any time of the day up to 3.30pm but do please bear in mind that retrieval times are likely to vary more widely than on a weekday. Researchers requiring a steady stream of documents throughout the day are advised to contact staff with their requirements 24 hours in advance of their visit.
Visitors need a reader's ticket. These are free. Please bring along proof of your name, address and signature or pick up a temporary one-day ticket. Keep your ticket to show each time you enter and exit the search room.
The search room is a quiet study area but a livelier learning environment is encouraged on Thursday evenings - an ideal time for groups to visit.
Visitors need to sign in to agree to search room guidelines
We aim to retrieve up to 6 documents per order throughout the day. However, during busy periods we may need to limit or close this service and also sometimes close for an hour over the lunch period. Retrievals cease at least 30 mins before closing time - see under Last documents.
When your documents are ready for collection, your name will appear on our plasma screen. You will need to surrender your CARN ticket when you collect them from the Help Desk; this will be given back when the documents are returned. One-day temporary ticket holders may also see documents; please ask staff for advice.
Our documents are unique, so please handle all documents with care and touch them as little as possible. Ensure you have clean hands and write notes using pencils only. Use book rests and cushions to support volumes. Staff will be happy to advise you on all aspects of document handling.
Most documents can be copied, although some copying restrictions apply.
Where documents can be photocopied, we aim to make copies on demand. However, during busy periods we may need to limit this service.
Fees and charges 16 kB
We welcome disabled people and our staff will do all they can to ensure that you enjoy your visit. If you need extra assistance staff are happy to help. You are welcome to bring along a friend or helper with you.
We have many facilities to aid access.
Please telephone 01962 846154 if you have any queries.
Monday - Friday, 9am - 5pm
& 3rd Saturday per month, 9am - 4pm
Admission free, no appointment needed
Closed on Public Holidays and Christmas Eve.