We aim to pay all headcount claims within ten working days of receiving a complete and correct claim form from the setting.
Please see the table below which we use as guidance for this ten working day deadline.
Use the date on the left of the column (the date the headcount form is received) to work out the target date the claim will be paid.
The date that is ten working days from the date the form is received is highlighted in the yellow column of the table.
If for any reason your form is delayed due to a query or missing information, we will inform you in the first instance of this problem and notify you if your ten day start date has been reset.
Your form will then be paid within ten working days of this reset start date
Numerous problems have come to light while processing the EYE headcount and claim forms. Some of the issues raised have been highlighted below and by bringing them to your attention should help to resolve them next time around.
Any queries will delay your payments so getting the form right first time will ensure your payment is released promptly.
If you have any queries about your setting’s EYE funding claim please contact the Information Support Team at email@example.com or 01962 847070, or contact your local office, details are on http://www3.hants.gov.uk/childrens-services/childcare/useful-contacts/eecu-local-offices.htm