A Direct Debit is an instruction from you to your bank or building society. It authorises the organisation you want to pay to collect varying amounts from your account.
Most current accounts at banks and building societies can be used to make Direct Debit payments. Some special deposit accounts also allow them – ask your bank or building society before setting up a Direct Debit with us.
Direct Debits can only be set up from a UK bank account.
No. There is no charge at all to customers.
You will require the following information:
To set up the Direct Debit call us on 0300 555 0223. A mandate will then be sent to you for completion.
No. Only the account holder can set up the payments. If the organisation receives an instruction from someone besides the account holder, we will send you a form to complete.
We will send you confirmation of your Direct Debit instruction within five working days of the telephone call or online sign up, or at least ten working days before the first collection.
No, other than making sure you have sufficient funds in your account when the payment is due.