back search


Making a Complaint about the Police and Crime Commissioner or Deputy Police and Crime Commissioner

The Police and Crime Panel (PCP) is responsible for handling complaints made against the Police and Crime Commissioner (PCC) or the Deputy Police and Crime Commissioner (DPCC) for Hampshire and the Isle of Wight. At its meeting on 24 January 2014, the PCP agreed protocols for how it would handle such complaints.

If you wish to make a complaint regarding the alleged conduct (whether it be a breach of the Code of Conduct of the Police and Crime Commissioner, or whether it alleges a failure in the performance of the office and role of Commissioner (subject to the limitations described below), including alleged criminal conduct, of the PCC/DPCC, you should submit your complaint in writing, using our online form:

Form for Complaints against the Police and Crime Commissioner / Deputy Police and Crime Commissioner for Hampshire

In line with the requirements of the Equalities Act 2010, we can make reasonable adjustments to assist you if you have a disability that prevents you from making your complaint in writing. We can also provide help if English is not your first language.

Please be aware that although your complaint will be received by the Chief Executive to the PCC, they are required to refer complaints of alleged criminal conduct to the Independent Police Complaints Commission.

In respect of other complaints, where the Chief Executive determines that they properly fall within the responsibility of the PCP, they will record the complaint and will refer the matter to the Complaints Sub-Committee of the PCP which:

Whichever path is followed, the complaints process ends when the parties are notified of the outcome reached by the Sub-Committee. The Sub-Committee will then decide whether to publish the outcome of the complaint after considering the parties’ views about this.

The powers of the PCP in respect of complaints are prescribed by the Police Reform and Social Responsibility Act 2011, and the Elected Local Policing Bodies (Complaints and Misconduct) Regulations 2012. Consideration of a complaint may be outside the powers or responsibility of the PCP, for example, where a complaint relates to an issue of operational policing, should this be the case the Chief Executive will contact you to confirm how the matter will be handled.


In this section…