Scheduled downtime for HPSN2 is shown on the service availability page.
March 2013
99.98%
100%
February 2013
99.93%
99.98%
January 2013
100%
100%
December 2012
99.99%
99.99%
November 2012
100%
100%
October 2012
99.95%
99.99%
September 2012
99.96%
100%
August 2012
100%
99.99%
July 2012
99.97%
100%
June 2012
99.97%
99.97%
May 2012
99.98%
100%
April 2012
99.94%
100%
March 2012
99.99%
100%
February 2012
99.99%
99.99%
January 2012
99.63%
100%
December 2011
99.61%
100%
November 2011
100%
99.99%
October 2011
100%
100%
September 2011
100%
100%
August 2011
n/a
100%
July 2011
100%
100%
June 2011
100%
100%
May 2011
100%
100%
April 2011
100%
100%
These figures show the availability of the entire HPSN2 service; they do not show when the service is down for an individual person or school. They also don't cover times when HPSN2 is slower than usual, or when we schedule downtime in advance (for example, for maintenance).
We aim to make HPSN2 available 99.5% of the time during core hours (8am-6pm Monday to Friday during term time).
Outside of core hours, we aim to make HPSN2 available at least 99% of the time.