As part of on-going support and maintenance of the Centrally Managed Antivirus Service (EPO), HCC will commence the release of Mcafee VirusScan Enterprise 8.8 P2/P3 on Friday 6 December. This will be a phased rollout and will take a few weeks to complete in all subscribing schools.
The upgrade will happen automatically and there should be no user interaction required by school. Desktops, Laptops and Servers will update once they have been plugged into the network for a period of time. The update has been piloted in several schools and will be rolled out in a phased process over the period of 2/3 weeks in December.
The McAfee VirusScan Enterprise 8.8 Software is used by desktops, laptops and servers to detect and clean virus’s from the Operating System. McAfee 8.8 also offers improved spyware protection.
The upgrade will be monitored closely by HCC to ensure that machines are accepting the update and there are no issues.
As part of our ongoing support and maintenance of the Centrally Managed Antivirus Service (EPO), Hampshire IT will be releasing McAfee Agent 4.8 Patch 1 to all connected machines in the county. The upgrade will be seamless and will not interrupt operation of any school systems. It is only available to schools who subscribe to the Anti Virus component of the SLA.
The McAfee Agent is the software used by desktops, laptops and severs to communicate with the central system in Winchester.
There are several points to note:
McAfee Agent 4.8 Patch 1 Supported Operating Systems
Windows XP SP 3
Windows Server 2003 SP2
Windows Server 2008 Server SP2
Windows Server 2012
Systems already connected to Hampshire IT McAfee EPO
Systems with a working installation of a McAfee Agent that is communicating with the EPO Servers here will receive McAfee Agent 4.8 Agent automatically.
EdICTNet and HSS networks
Any new systems built after the initial deployment of McAfee 4.8 Patch 1, will always have a base level of the McAfee Agent installed on them; this will update automatically on successful connection to the systems at Winchester to McAfee Agent 4.8 Patch 1.
Third party networks
Any new systems on a third party network or indeed a brand new third party network will need a McAfee Agent installed on them either manually or via your network provider's chosen deployment method (eg.Group Policy).
In the case of Windows XP, Windows 7, Server 2003 or Server 2008 systems the current McAfee Agent MSI (v4.5) which is in circulation will be adequate for installation. Once installed it will automatically update to McAfee Agent 4.8 when it communicates with the EPO system here.
Server 2012 and Windows 8
Please note that network providers using Windows 8 or Server 2012 will need to contact Hampshire IT to obtain installation files to upgrade the system directly to McAfee Agent 4.8. McAfee Agents versions below 4.8 will not work correctly. We will also need to arrange a manual deployment of McAfee 8.8 to these machines; automated deployment will follow in the few months.
Centrally Managed Virus Protection is an automated service providing updates for McAfee AV software for schools subscribing to the anti virus element of the Hampshire IT SLA and who are connected to HPSN SWAN.
The majority of Hampshire schools purchase the McAfee virus scan licence via the Hampshire IT SLA and are responsible for ensuring they remain current with relevant McAfee software updates. Rolling out upgrades can be time consuming and disruptive, and schools therefore have the option of using the centrally managed service to automate and simplify deployment.
To participate schools must subscribe to the virus protection element of the Hampshire IT SLA and be connected to SWAN/HPSN2.
We can automate the initial ePO set-up process for schools with networks supplied by Hampshire IT, but this isn’t possible for schools running third party networks. Instead, we can provide you with a free of charge MSI (Microsoft Installer) for you to install the relevant McAfee agents across your network. You can also arrange with your network supplier to install them, who might charge for this work.
After ePO has been set up, schools are responsible for making sure that the McAfee software remains installed on all connected client machines, following these instructions. If your McAfee icon is missing from any client computer following migration to ePO, then it has not installed properly and you should contact the IT Help Desk immediately.
Once the relevant McAfee agents are installed across the school network all approved software updates will install automatically.
We have configured EdICTNet to automatically install the relevant McAfee agent onto any new machines added to the network. However, this is not possible for third party networks. You will need to arrange deployment of the agent to all new client machines (via MSI) or arrange with your local supplier to do this for you. Your supplier may charge for this work.
Please contact the IT Help Desk if you are having a replacement local area network installed by a third party supplier but you still require Hampshire IT to provide automatic McAfee anti virus monitoring and updates. Regardless of whether you currently subscribe to this centrally managed service we will still need to configure your server as a Superagent and provide you with the latest McAfee agent. If you are having an EdICTNet installed, there is no need to do anything; this will all be taken care of for you as part of the installation service.
The ePO service charge is included in the McAfee Virus Scan option in the Hampshire IT SLA and there are no additional charges for the service, which includes:
Hampshire IT reserves the right to charge at £75 per hour for any additional requirements such as:
(Additional requirements are unlikely to exceed one hour.)
For urgent issues, call the IT Help Desk on 01962 847007. For anything else, see our contact page.