Secondary schools will benefit from a new 100 Mbps connection.
With a few exceptions, all schools are automatically getting double their current bandwidth.
Currently we believe that the answer is yes, but as more web or cloud-based applications become available, schools may want to increase their bandwidth. HPSN2 is a twenty-first century network and schools can request a bandwidth increase at any time.
Yes, this is the agreed approach.
There is no charge to schools for any installation work associated with the migration from SWAN to HPSN2.
If your school is an on-net school Virgin Media Business will have to lay a new duct for the HPSN2 fibre. The Virgin Media Business planner will in all cases work with the school to agree a route. We will always try to avoid disruptive routes where possible, but it may be that for a small number of schools the route may have to go across an area of playground or car park etc. In those cases the work is scheduled to cause minimum disruption to the school.
The quality of making good to hard paved areas will be in compliance with the New Roads and Street Works Act 1991. Soft landscaped areas will be reinstated to the condition it was found before installation. Generally the installers will strip turf along the extent of the trench and keep it to one side for reinstatement, watering as necessary. Sports pitches are to be avoided for cable runs. Where the condition of the grass sward is poor, they will reinstate with turf or seed selected for the specific soil and site conditions. They will prepare the ground and ameliorate it as recommended by the turf/seed supplier, and allow for ground settlement following backfilling and watering to ensure the grass gets established. All trench and ducting work is supported by a 12 month warranty period.
Virgin Media Business will adopt a consultative approach when considering construction routes for the delivery of ethernet connections into schools. Where possible we will consider the aesthetics of the surrounding areas and will take all reasonable endeavours to agree a duct route that minimises disruption to the day-to-day school activities and keeps scarring and spoil to a minimum.
Yes, all contractors will be CRB checked. Spot checks will be carried out.
The arrangements for shared lines stay the same. But as before, if you do share a line your bandwidth is 'protected'. That means if you are paying for 8Mbps you get 8Mbps. The school sharing the line cannot access any of that bandwidth - it’s exclusively yours.
That may cause us to have to do a little bit of extra work, but that will be part of the project and the school on HPSN2 will be unaffected and will see no change to the service or get any extra costs.
Non-federated schools pay a lump sum plus a cost per pupil.
But for federated schools the lump sum is divided up between the schools in the federation.
For urgent issues, call the IT Help Desk on 01962 847007. For anything else, see our contact page.