Terms of membership

What you can borrow
Reserving

Reservation and Inter-Library Loan fees.

Books, audio books, LP, DVDs, videos, music etc in Hampshire stock or on order.

ReservationFee
18 years and over 50p per item
17 years and under 10p per item
Large print and audio book reservations*FREE to print disabled
Essential Skills material*FREE
Large print, audio book and braille UK inter-library loansFREE for Bee Aware members
National inter-library loans £2.50 per item
Urgent national inter-library loans£3.50
International inter-library loans £10 per item
Renewal of inter-library loans, (up to 5 renewals)£2.50 per renewal
Research service £30 per hour including VAT (first half hour free)
Sets of printed music £7.50 per set of 20
Orchestral sets £15
Play sets, etc (in Hampshire stock) £1 per set

* Items in Hampshire stock only

Renewing
  • Books will be renewed for 4 weeks from the date we receive your call or message.
  • Books can be renewed a maximum of five times.
  • Audio books, DVDs, videos, electronic games, CD Roms, language packs and music CDs can be renewed twice.
  • A full hire charge is payable on the renewal period which starts from the original due back date.

You cannot renew

  • more than 5 times for books or twice for music, games and films
  • Fast Back Fiction
  • Magazines
  • items required by other readers
  • if you owe £8 or more on your account
Fines and charges

Charges for overdue items

Books, adult audio books, childrens audiobooks, magazine, scores and music sets (per part/copy)

WhoChargesMaximum
18 year olds and over*15p per item per day£6 per item
17 year olds and under5p per item per day40p per item
Mobile library customers aged 18 and overNo chargeNo charge
Mobile library customers aged17 year olds and underNo chargeNo charge
Children in careNo chargeNo charge
Jobseekers10p per item per day£4 per item
*Children’s books up to and including 11up, borrowed on an adult card, will incur the '17years and under’ rate below.

Inter-library loans

WhoCharges
All customers£2.50 per item

Language packs, play sets, music CDs, DVDs, videos, CD-Roms and Playstation/electronic games

WhoCharges
All customersOne full extra weekly loan charge

eBooks

WhoCharges
All customersNo charges
Keeping your details up to date

You must let us know if you change your contact details.

We use these to contact you about late fees and special offers.

Log in to update your details

Lost or damaged items

Any item borrowed from a Hampshire library can be replaced by an equivalent copy or a charge can be agreed with the library service. Speak to your local branch to agree these arrangements.