Several organisations in your area can provide transport for hospital appointments or visiting or both. These services are much in demand and it is important to use them correctly. The following guidelines will help you to identify the most appropriate service to use:
Could the journey be made by some form of public transport (taxi, train, bus), or with help from a relative or friend?
If you cannot use public transport, then try contacting one of the voluntary organisations. Some of these organisations may only provide transport for hospital visiting.
If you are in receipt of certain benefits, you may be entitled to a refund of your transport costs under the Hospital Travel Cost Scheme (not available for visitors). Please enquire at the hospital’s transport desk or cashier’s office when you first attend.
You may be entitled to free NHS patient transport services, if you meet certain eligibility criteria. You will need to be assessed by your doctor, or a qualified medical practitioner who will advise you.
The NHS in England website offers a “plan your route” facility which links to the Transport Direct website. From the homepage click on the hospitals link on the left handside. Once you have found your local hospital, enter your postcode in the “plan your route” box on the right hand side of the web page. This will open up a new window giving various journey options from your chosen location to the hospital.