To be able to help with your query please can you have your National Insurance number or payroll number available
Please ensure all correspondence includes your full name, signature and either your pension payroll number or national insurance number.
or email us at:
Write to us at:
Our opening hours are:
Monday - Thursday
08:30 - 17:00
08:30 - 16:30
We are closed at weekends and public holidays.
Most queries can be answered by phone, email or letter so please contact us to talk to someone about your pension.
In exceptional circumstances we may arrange for you to visit and discuss your query in person. Please always contact us first so that we can prepare any information that may be helpful, and see if there is anything that you need to do.
Pensions Services is based in The Castle, Winchester and is easily accessible by road or rail (we are within walking distance of the railway station).
When you arrive please report to The Main Reception, Sussex Street entrance, The Castle, Winchester.
If you have difficulty hearing or are speech impaired and have a textphone, you can contact us via Typetalk. You should telephone 0800 959598 and ask to contact Hampshire County Council on 01962 845588.
If you have difficulty reading, we can send you an enlarged copy of a document. We can also send a version on audio tape or in Braille. If you require further information about these services please contact us on 01962 845588.