Our surveyors will inspect, diagnose and resolve issues promptly and cost-effectively to ensure that your property is safe, fully operational and free from disruptions. We prepare detailed specifications for works, and we keep records of completed works to help target available funding and inform capital repair programmes.
Our customers have access to our 24-hour, 365 days a year emergency helpdesk. The helpdesk assesses priority and ensures a fast recovery from sudden failures, breakdowns or disruption.
We can assist you with:
capital planned maintenance programmes
reactive maintenance to building fabric - including redecoration, carpentry and joinery, roofing, glazing, brickwork and external finishes, and responding to leaks, damp and vandalism. We can undertake a complete redecoration programme – repeated as part of a term maintenance agreement if you hold one with us – taking into account available funds and the condition of your property
engineering maintenance - for heating systems, hot water, electrics, lifts, CCTV, automatic doors and car park barriers, intruder and fire alarms, sprinkler systems, emergency lighting, air conditioning, catering equipment, emergency generators, sewage systems and much more - including fulfilling statutory obligations where applicable
We’ll give you a dedicated grounds advisor to survey your site and discuss your requirements in detail, supported by our 24-hour service desk with instant access to your grounds records. Our service covers:
trees - our highly experienced officers carry out regular recorded tree surveys detailing the species, age, size and features of your trees, along with any faults or evidence of disease or fungal attack. We can manage any work required, from obtaining and evaluating quotes, and liaising with the local planning authority regarding any conservation area consents or tree preservation orders, through to inspecting the work on completion. We can advise on tree planting too
sports pitches – including general care, line marking, renovation of areas of wear and drainage
lawns, beds, borders and hedges – renovation of grass areas, shrub bed maintenance and re-planting, hedge planting and cutting, weed control, removal of leaves and litter
increasing bio-diversity - including advice on wild areas and wild flower meadows, ponds and dipping platforms, opening up access to existing tree and scrub areas, recycling of green waste by chipping or creating log piles and creating small woodlands. We can also provide guidance on the Wildlife and Countryside Act 1981
We provide over 500 schools with a unique package of revenue repair, maintenance and inspections, smaller scale capital works and professional support. By pooling funding, schools benefit from:
a dedicated, named management surveyor
out of hours emergency service – evenings, weekends, bank holidays
very significant collective buying power
established contractor arrangements for construction, maintenance and repair
‘one-stop’ arrangements for a wide range of services
a planned cycle of servicing, testing, and inspection
property risk assessments and health and safety systems, including support with asbestos, legionella and other hazards
This arrangement is governed by a comprehensive Service Level Agreement (SLA).
Property Manager (Revenue Services)
Your Grounds Maintenance Officer
We have undergone a series of projects and I cannot praise the staff involved enough. They have provided a totally professional service and are very meticulous in their work. The team has been superb: Highly effective cooperation, an accommodating manner and an ability to resolve conflict with contractors has made this a painless process / experience.
Headteacher Crestwood College