After 17 years as a CORGI/Gas Safe Inspector, Phil Hubbard finally decided to make the move to set up his own business with his wife Stephie in Locks Heath and joined the Buy With Confidence Scheme in June last year.
“We are proud to be members of the BWC scheme and promote it to all our new and old customers’ .We always leave a customer feedback card after each job”
“We use the Buy With Confidence logo on all our work records, stationery, advertising and vehicle signage .Since becoming members we have seen our workload increase. This has helped us tick along nicely through these tough times”
The scheme really helps us show customers were committed to doing quality work and treating them with respect, we really recommend it”.
For the last 10 years Jon Hunter has worked hard to build his business based in the Stansted Park Garden Centre in Rowlands Castle and that’s no mean feat given the sector and its reputation.
“Whilst the quality of the work and cost is of course important to people so is professionalism. We get 87% of our work from customer referalls and that’s largely down to us making the first impressions count. Whether its getting our quotes out quickly, looking smart and clean or responding immediately to any problems”
“BWC has worked for me because unlike some other organisations its run not to make a profit but to genuinely encourage high standards. I always put a BWC Leaflet in with my quotations which I believe gives Wonderful Windows the edge over my competitors as they can see we are vetted correctly”
“Using these simple systems ensures our company is built on firm foundations and can weather these tough times.” Good luck Jon.
So if your like Jon, what are you waiting for, apply today!
Life has been good so far to Ronald Redman; his modern offices in West End are a hive of activity as staff head off to different jobs, stopping only for a tea break and a stroke of the office dog.
A strong sense of family runs through the business, which has been established for over 40 years.
Speaking to Ron, it’s clear that he has embraced Buy With Confidence membership: “Questionnaires are sent to all our customers, we highlight the scheme on our website and we discuss it with all our potential clients.”
His message to businesses unsure about applying for membership? “Do it, it’s a very worthwhile and professional service.”
As a handyman in business for over 20 years, Greg Sharpe knows a thing or two about life during a recession but the scale of the latest one has surprised even him. “Overnight, the phone stopped ringing. It was like everybody went into panic mode.”
After some gentle persuasion from wife Sue, Greg applied to join the Buy With Confidence.
“I was sceptical at first, but the scheme commands respect.” After passing the scheme’s checks, Greg was approved in 2008 and is now reaping the rewards of being an approved trader: “The scheme is an excellent tool for promoting myself and my business. I try to inform all my customers verbally… and with written information provided by the scheme.”
For Greg at least, life in the recession is looking up.
To talk to a member of the Buy With Confidence team, give us a call on 01962 833620.