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Hampshire Trading Standards

Environmental/Green Issues

Hampshire Trading Standards Service recognise that the care and protection of the environment is one of the most important issues facing society today.

We aim to help the consumers and business of Hampshire by ensuring:

Minimising packaging

One of the legal obligations of The Packaging (Essential Requirements) Regulations 2003 (as amended) is that packaging volume and weight must be reduced to the minimum amount necessary to maintain safety and hygiene whilst still being acceptable to consumers and adequately protecting the product.

Complaints about excess packaging

  • Consumers should contact the Citizens Advice consumer helpline on 03454 04 05 06.
  • Hampshire businesses should contact:
    Hampshire Trading Standards
    Montgomery House
    Monarch Way
    Winchester SO22 5PW
    tel 01962 833620
    email tsadvice@hants.gov.uk
  • Product details and the date/place of purchase are needed. It would be useful if you could send the original packaging/photo.
  • Please note that the legislation governing excess packaging is open to interpretation.
  • Formal enforcement action is only one of the options available.
 

Green labelling

In recent years the number of labels appearing on consumer goods, both food and non-food alike, denoting some kind of approval has soared. Many people find the number so overwhelming that they “switch off” and therefore do not gain anything from the schemes. This is unfortunate, as in many instances the symbols do actually denote that the particular product to which they have been applied has reached a certain standard or met a set of criteria which mark it out from its rivals.

Eco-labelling

We are responsible for the enforcement, at retail level, of legislation which requires various household appliances, such as washing machines and tumble driers, to be labelled with their energy efficiency rating. The labels include colour coded bars for easy comparison, and, go from A (most efficient) to G (least efficient). Products which are labelled correctly can assist the consumer, for whom energy efficiency is a criteria, in determining what products to buy

Our Work

Inspection of retail premises to ensure that the Energy Information labels are present on all appropriate electrical products.

Report a misleading or false green claim

  • Consumers should contact the Citizens Advice consumer helpline on 03454 04 05 06.
  • Hampshire businesses should contact:
    Hampshire Trading Standards
    Montgomery House
    Monarch Way
    Winchester SO22 5PW
    tel 01962 833620
    email tsadvice@hants.gov.uk
 

Household Waste Recycling Centres

We work in partnership with Hampshire Waste Management to promote the sale of recycled goods, including electrical products, at Household Waste Recycling Centres. We carry out inspections at these sites to ensure that only safe goods are sold to the public.

Counterfeit Products

Following successful legal action in respect of counterfeit clothing, offending trade marks are removed from seized stock. Clothing is then donated to charitable organisations for distribution to the needy, including in third world countries.

 

Detergents

European and domestic legislation requires that certain ingredients in detergents and other household and industrial cleaning products meet strict standards for biodegradability. The law also requires information to be provided on the labels of products to advise consumers as to the concentration, in percentage ranges, of these ingredients, and also of the presence of certain allergens.

Our Work

We have carried out a project examining the labelling of detergents and cleaners and have informed manufacturers and suppliers whose products were found to be incorrect and have advised them of how to rectify their labels.

Heath and Safety Executive

The Chemicals Regulation Directorate is part of the Health and Safety Executive, and their web site provides information on the detergents legislation.

International Association for Soaps, Detergents and Maintenance Products (A.I.S.E)

The International Association for Soaps, Detergents and Maintenance Products is the trade body that represents manufacturers of cleaning products.

 
 

Links

Waste and Resources Action Programme  (WRAP)

WRAP is the first port of call for businesses and consumers for advice on avoiding waste, reducing waste and recycling.

Freephone Helpline:
Tel. No: 0808 100 2040

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