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Workplace Travel

Workplace Travel Plan

Workplace travel plans are the most common type of travel plan.  They cover either one site or a series of sites belonging to one organisation and detail how staff and visitors can travel to the workplace by sustainable forms of transport.  Workplace travel plans include a survey of how people travel to the site, how accessible the site is and what incentives and measures can be implemented to encourage a higher use of sustainable forms of travel among staff and visitors.

Structure and Content

This section provides information on how to set out your workplace travel plan and the elements that are required to produce an effective plan.

1. Background Information

This chapter provides an overview of the site and the organisation implementing the travel plan.  It generally includes information on the organisation’s existing environmental policy, why they are introducing a travel plan and detailing the location of the site along with some information on its accessibility.

2. Site Audit and Staff Survey

The site audit and staff survey together provide the information to inform the rest of the travel plan.  The site audit provides details on how accessible the site is by various forms of transport and includes both on-site and off-site infrastructure (see examples below):

Below is an example site audit that can also be completed on-line (please contact the Workplace Travel Plan team for more details).


The staff survey is used to find out how staff currently travel to the site.  This information can be used to both judge the success of the travel plan (see the monitoring section) and also to find out which measures would be most effective in influencing travel behaviour at the site.  To be effective a staff travel survey should include questions regarding:

Hampshire County Council has an employee travel survey set up with Survey Monkey that can be sent to any business in the county.  The software will automatcially collate all survey responses so the administrative costs of surveying a site will be minimal.  It is also possible to provide paper versions of this survey to members of staff without access to a computer.


3. Aims and Objectives

Every travel plan should include a series of aims and objectives which are broad statements of intent regarding what it is hoped the travel plan will achieve.  Typically there is one overarching aim followed by several objectives.  An example overarching aim of a travel plan would be:

Some objectives will be site or company specific, however some will be generic statements such as:

4. Targets

There are two types of target that can be set for a travel plan.  The first is known as an ‘aim-type’ target and is generally based on the percentage share of each travel mode used as ascertained through the staff survey and are measured over a specified time frame.  An example target of this type would be:

           x% reduction in single occupancy car use over y years

These targets can be applied to each main mode of transport and as stated above can be informed by the results of the staff survey.  By way of guidance most travel plans aim for a 10-15% reduction in single occupancy car use over three to five years.

The other type of target that is set is the ‘action-type’ target which sets a deadline for a certain action to have taken place.  An example would be:

           Install x number of cycle racks by date y

5. Measures

This section of the travel plan concerns the various incentives and initiatives that can be employed to achieve the targets set in the previous section.  The measures that are implemented will depend on various factors including the results of the survey, the size of the site (in terms of the area or number of employees), the site audit and the amount of funding available.  Travel plan measures are typically arranged by mode.

Example travel plan measures

6. Monitoring Strategy and Management Structure

The travel plan also requires a monitoring strategy that sets out to record the overall success of the travel plan as well as how effective individual measures have been.  The monitoring should include:

Each travel plan has a Travel Plan Co-ordinator (TPC) who has overall responsibility for implementing the travel plan.  Depending on the size of the site the amount of time dedicated to the travel plan will vary, although typically the role would be part-time with an existing member of staff taking on the duties.

It is important to have buy-in from senior management and they should be involved in the development of the travel plan through a steering group.  A travel plan steering group is usually made up of the TPC along with representatives from senior management, HR, the unions and other parts of the organisation.

7. Action Plan

The action plan is a summary of how the travel plan will be implemented and monitored.  An action plan typically lists the measures that are due to be implemented along with details on who is responsible, when they are to be undertaken, how the success will be gauged and which aims and objectives they  relate to.  An example set of headings for an action plan table is:


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