Call & Go
- What is Call & Go?
- Area of operation
- Who can use the service?
- What does it cost?
- Days of operation
- Booking ahead period
- So what do I need to do?
- About the buses
What is Call & Go?
Call & Go is a bookable bus service which can take you where you need to go.
Area of operation
Hart - anywhere in the district of Hart plus some popular local destinations eg. Alton, Basingstoke, Camberley Town Centre and The Meadows, Farnborough and Frimley Park Hospital.
Havant, Horndean and Clanfield - anywhere in the borough of Havant plus Horndean and Clanfield, and some popular destainations eg. Sainsbury's in Farlington, Commercial Road in Portsmouth and the Queen Alexandra and St Mary's Hospitals.
New Forest - Hythe, Holbury, Fawley, Marchwood, Blackfield, Totton, New Milton, Lymington, Sway, Milford-on-Sea, Lyndhurst, Brockenhurst, Fordingbridge
Who can use the service?
Anyone whose travel needs are not met by public bus services can use Call & Go. This could be because:
you live or your destination is more than 400 metres from an available bus service
you are a disabled person
you have some other mobility or sensory restriction that makes it difficult or impossible to use an existing bus service
you do not have access to a car and there is no bus service running in your area
you are a carer or accompanying someone who is disabled or who has some other mobility restriction that makes it difficult or impossible to use an available existing bus service.
What does it cost?
Fares are similar to normal bus fares, although you should also keep a look out for special discounts. Passengers in Hart are able to use travel tokens or Farepass on Call & Go buses, but they will only be accepted on a half fare basis. Unfortunately Farepass is not accepted on buses in Havant.
Days of operation
In the area of Hart you can travel on Call & Go from Monday to Saturday between 9.00am and 5.00pm. In the area of Havant you can travel on Call & Go from Monday to Saturday between 8.30 and 4.00pm.
In the New Forest the Call & Go service operates on different days in different areas - Ring 0845 602 4326 to find out more information.
We will always do our best to find pick-up times convenient for you. However, please be aware that this may not always be possible.
Booking ahead period
Bookings can be made up to six working days before your journey. For example, if you want to travel on a Thursday you can ring from the Friday beforehand to book your journey.
So what do I need to do?
If you'd like to arrange a journey, or would like to know more about the service, simply call the following number and the staff will arrange everything for you.
Hart & Havant area: 0845 602 4135 - calls are only charged at the local rate
New Forest: 0845 602 4326
About the buses
Call & Go minibuses are specially adapted with handrails and low steps to help passengers. Each vehicle is equipped with a lift or ramp to assist wheelchair and walking frame users, and people carrying children in their buggies.