Pay & Contract Support Services

External Customer Support Group

Introduction to the External Customer Support Group

The External Customer Support Group are a dedicated team based within the Pay & Contract Support Services providing payroll provision to a range of customers external to Hampshire County Council. The Team consist of 4 fully trained staff who are committed to providing an excellent tailored service to meet each of our customers needs.     

We recognise that all of our External Customers have unique requirements and the team have extensive knowledge of these needs to ensure an outstanding service is delivered. We aim to continuously improve our services and welcome any feedback you may have.


The Team and Contact Information

External Customer Support Group general contact

phone02380 383000 (option 3)

faxFax:   01962 834519   

HR Adviser - Gemma Pearson  

phone02380 383054                    

Assistant HR Adviser - Teresa Frost

phoneExt: 216116                    

HR Assistant - Laura Petts

phoneExt: 216131                    

HR Assistant - Nigel Davis

phoneExt: 216149                  

HR Assistant - Hannah Scully

phoneExt: 216157                  

HR Assistant - Kerrie-Ann Atterbury

phoneExt: 216137                  

Address Information

addressExternal Customer Support Group
Pay & Contract Support Services
Corporate Services
Hampshire County Council
Elizabeth II Court East
The Castle
SO23 8UB

Please note the opening times for the Pay and Contract Support Services:

08:30-17:00 Monday to Thursday

08:30-16:30 Friday

The Pay & Contract Support Services is closed at weekends and Public holidays