Pay & Contract Support Services

External Customer Support Group

Introduction to the External Customer Support Group

The External Customer Support Group are a dedicated team based within the Integrated Business Centre providing payroll provision to a range of customers external to Hampshire County Council. The Team consist of 4 fully trained staff who are committed to providing an excellent tailored service to meet each of our customers needs.     

We recognise that all of our External Customers have unique requirements and the team have extensive knowledge of these needs to ensure an outstanding service is delivered. We aim to continuously improve our services and welcome any feedback you may have.


The Team and Contact Information

External Customer Support Group general contact

phone02380 383004

faxFax:01962 834519   

Senior HR Adviser - Gemma Pearson  

Transactional HR & Pay Specialist -Joann Sprankling

HR Assistant - Laura Petts

HR Assistant - Nigel Davis

HR Assistant - Kerrie Atterbury

Address Information

addressExternal Customer Support Group
Integrated Business Centre
Elizabeth II Court East
The Castle
SO23 8UB

Please note the opening times for the Integrated Business Centre

08:30-17:00 Monday to Thursday

08:30-16:30 Friday

The Integrated Busines Centre is closed at weekends and Public holidays