External Customer Support Group
Introduction to the External Customer Support Group
The External Customer Support Group are a dedicated team based within the Pay & Contract Support Services providing payroll provision to a range of customers external to Hampshire County Council. The Team consist of 4 fully trained staff who are committed to providing an excellent tailored service to meet each of our customers needs.
We recognise that all of our External Customers have unique requirements and the team have extensive knowledge of these needs to ensure an outstanding service is delivered. We aim to continuously improve our services and welcome any feedback you may have.
The Team and Contact Information
External Customer Support Group general contact
02380 383000 (option 3)
pcss.ext.customer@hants.gov.uk
Fax: 01962 834519
HR Adviser - Gemma Pearson
02380 383054
gemma.pearson@hants.gov.uk
Assistant HR Adviser - Teresa Frost
Ext: 216116
teresa.frost@hants.gov.uk
HR Assistant - Hannah Turner
Ext: 216136
hannah.turner@hants.gov.uk
HR Assistant - Christine Green
Ext: 216137
christine.green@hants.gov.uk
HR Assistant - Hannah Scully
Ext: 216157
hannah.scully@hants.gov.uk
Address Information
External Customer Support Group
Pay & Contract Support Services
Hampshire House
84 - 98 Southampton Road
Eastleigh
Hampshire
SO50 5PA
Please note the opening times for the Pay and Contract Support Services:
08:30-17:00 Monday to Thursday
08:30-16:30 Friday
The Pay & Contract Support Services is closed at weekends and Public holidays
Academy Schools
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Academy School Payroll provision
115kb
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Checklist for moving your payroll
99kb
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Academy Payroll - Frequently Asked Questions
103kb
- User guide for Hampshire County Council’s payroll provision with local input via SAP
- Services for Schools
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Hampshire Pension Fund - New Academies briefing notes
32kb
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Mileage Travel Claim Form
41kb
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Payroll - roles and responsibilities
64kb