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Corporate Strategy

The Corporate Improvement Plan

Delivering our Priorities

The Corporate Improvement Plan identifies key projects and activities which will deliver the three Corporate Strategy priorities. It is used by managers throughout the County Council when developing departmental and service plans. Ultimately actions to achieve the three priorities will find their way through departmental and service plans into individual performance plans (IPPs). This is how we will ensure that the political vision and three priorities set by Cabinet are driven through the organisation through departments and services right down to individual members of staff.

The Corporate improvement Plan is made up of three parts and is monitored quarterly:

  • The 'Hard to Move' Areas – These are areas work have been identified as requiring a ‘step change’ in performance in order to meet an improved standard. They have targets and plans set over a three year period to ensure that this ambition is realised.

  • The Corporate Basket – The measures in the Corporate Basket reflect outcomes which are of great importance to the County but already perform to a standard where a ‘step change’ in performance is not currently needed. In keeping with the tenets of Driving Success there is still a desire to ensure improvement, and as such the Corporate Basket areas will be monitored closely at a corporate level.

  • The Hot List – These are outcomes which Hampshire County Council potentially seeks to improve. However, hot list items still require further definition and have yet to have targets set. It represents the areas which Hampshire County Council aims to improve, where it is still being decided how this will be achieved. The Hot List is still under development.

Items in the Corporate Improvement Plan are all included in Departmental Service Plans. These service plans feed into staff’s Individual Performance Plans, thus ensuring that all employees have collective responsibility in delivering the Corporate Improvement Plan.

The process behind the Corporate Improvement Plan

The Corporate Improvement Plan provides Cabinet and the Corporate Management Team (CMT) with a framework for managing the performance of the authority against the priorities which have been set.

  • Broadly, performance management happens on an exception basis, so that energies are focused on addressing areas for improvement. This includes celebrating significant achievements as well as identifying areas for further improvement.

  • Results against targets and activities are reported regularly to departmental management teams (DMTs) and their relevant Executive Members.

  • DMTs identify areas of concern and propose actions to address any potential problems.

  • The Corporate Management Team receive quarterly and Cabinet half yearly summaries of performance results, which highlight areas of concern and proposals to address them.  The Corporate Performance and Efficiency Group coordinate actions to address areas of concern.

  • At least once a year, information comparing Hampshire results with those of other top performing authorities is compiled, providing useful information on our progress.

The Corporate Improvement Plan is reviewed and updated annually.