Culture, Communities and Business Services
Equality and Diversity
Impact Assessments
All documents pdf
Museums and Arts Service Reorganisation Phase 2
Framework for Future Library Provision - phase 4 of Library Restructure
Arts Service
Library and Information Service
- Changes to Library Fees and Charges
- Advance customer notification of library return dates
- Home Library Service
- LEAD project (Adult learning)
- Library Service Restructure 2010
- Library Self Service
- Mobile Library Service Review
- Upgrading software on the People's Network (public computers) in libraries
- Spydus library management system
Countryside Service
Archives and Local Studies
- Revised opening hours
- Access and Learning
- Living Links - Community Archives Project
- Treloar College archives project
Museums Service
- Museum Service restructure 2010 - staff
- Museum Service restructure 2010 - customers
- Operational Plan 2010-13
Outdoor Centres
Access for all
We welcome disabled people at all our sites and our staff will do all they can to ensure that you enjoy your visit. We try to ensure that all our activities take into account the widest possible range of needs. Most of our sites already have a high level of access.
We are committed to developing and promoting inclusive access and have made a number of improvements to our buildings to comply with the Disability Discrimination Act 1995, Part III - access to Goods and Service. It is our intention that all our services and facilities are accessible whatever the nature of the disability.
Our website provides detailed information about access and the services we provide for disabled customers. Universally recognised access symbols make the website accessible for all.
We offer concessionary rates to disabled people and essential carers. Where customer parking is available, disabled bays are provided near to entrances. Where possible, automatic doors, lift access, ramps and accessible toilets are provided. For specific information look on the website or contact the venue.
Our Discover Hampshire brochure shows which attractions offer full or limited wheelchair access and induction loops.
We welcome feedback about all our services and facilities and suggestions for further improvements. Information about our services is available in large print, audio tape, on disk or in Braille. Please contact 0800 028 0888.
For customers with hearing or speech difficulties please use a text phone to contact our free textline on 0808 100 2484.